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Question: iPhone 8 bluetooth not pairing with BackBeat FIT (Plantronics) headphones

Does anybody else have issues with pairing their iPhone 8 with BackBeat FIT wireless headphones (or other headphones)? It seems to pair fine with my bluetooth speakers. It has the most updated iOS 11.2.6 but it seems to not even pick up the signal from the headphones. I only just recently upgraded from iPhone 6 Plus - and the headphones worked find with my iPhone 6 Plus which is ironic considering iPhone 8 doesn't have an earphone jack so the wireless headphones will be more useful now than ever 😟

iPhone 8, iOS 11.2.6

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Mar 5, 2018 11:51 AM in response to cristalbeam In response to cristalbeam

Hi there, cristalbeam!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with pairing headphones to your iPhone through Bluetooth and I am happy to help out! Check out this article with steps to follow If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch. This article will provide the best steps to take along with what to do if you still have issues.
Cheers!

Mar 5, 2018 11:51 AM

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Apr 1, 2018 5:00 PM in response to cristalbeam In response to cristalbeam

What did you do to fix this problem? I haven't been able to find any information on the Plantronics website that will help me fix this issue. My niece has exactly the same problem you describe. Worked on iPhone 6, can't get it working on iPhone 8.

Apr 1, 2018 5:00 PM

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Question: iPhone 8 bluetooth not pairing with BackBeat FIT (Plantronics) headphones