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Question: every time I try to download a free app from the app store on iphone 5 it says verification required. i am unable to delete my credit card payment option even though I tried many correct ways to do so. i just want to be able to download free apps

Can’t download free apps from App Store on iPhone 5. Pop up message keeps saying verification required. Unable to delete or edit payment information if this is the problem

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How/when are you trying to remove the card ? You won't be able to remove it when trying to download something, you will only potentially be able to remove it use by logging into the account : Change or remove your Apple ID payment information in the iTunes Store - Apple Support


If that is what you are doing and if you aren't getting the 'none' option : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

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Question marked as Apple recommended

Mar 4, 2018 3:34 AM in response to Joy20346 In response to Joy20346

How/when are you trying to remove the card ? You won't be able to remove it when trying to download something, you will only potentially be able to remove it use by logging into the account : Change or remove your Apple ID payment information in the iTunes Store - Apple Support


If that is what you are doing and if you aren't getting the 'none' option : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

Mar 4, 2018 3:34 AM

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Question: every time I try to download a free app from the app store on iphone 5 it says verification required. i am unable to delete my credit card payment option even though I tried many correct ways to do so. i just want to be able to download free apps