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Not receiving some texts / iMessages on new iPhone

I picked up a new iPhone 7 yesterday. Today, I have had more than one occurrence where someone sent soemthing to me and I didn't receive it. I saw screenshots afterwards showing the messages going through but I never got them. One was a picture and the other was a iMessage that was just text. Any idea what is causing this and how to fix? Han

iPhone 7, iOS 11.2.5

Posted on Mar 5, 2018 2:22 PM

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Posted on Mar 5, 2018 2:43 PM

Slafa wrote:


I picked up a new iPhone 7 yesterday. Today, I have had more than one occurrence where someone sent soemthing to me and I didn't receive it. I saw screenshots afterwards showing the messages going through but I never got them. One was a picture and the other was a iMessage that was just text. Any idea what is causing this and how to fix? Han

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

5 replies
Question marked as Best reply

Mar 5, 2018 2:43 PM in response to Slafa

Slafa wrote:


I picked up a new iPhone 7 yesterday. Today, I have had more than one occurrence where someone sent soemthing to me and I didn't receive it. I saw screenshots afterwards showing the messages going through but I never got them. One was a picture and the other was a iMessage that was just text. Any idea what is causing this and how to fix? Han

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

Not receiving some texts / iMessages on new iPhone

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