My Macbook has a black screen with a white folder and question marking popping up

help

Posted on Mar 5, 2018 4:12 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2018 6:38 AM

Greetings mr19,

I understand that your MacBook has a black screen with a white folder and flashing question mark. I'll be happy to help assist you with this.

If you see a flashing question mark on your Mac's screen at startup, it means your Mac can't find its system software. Please try the steps in this support article: If a flashing question mark appears when you start your Mac .

Let me know if you have any questions.

Regards.
1 reply
Question marked as Top-ranking reply

Mar 6, 2018 6:38 AM in response to mr19

Greetings mr19,

I understand that your MacBook has a black screen with a white folder and flashing question mark. I'll be happy to help assist you with this.

If you see a flashing question mark on your Mac's screen at startup, it means your Mac can't find its system software. Please try the steps in this support article: If a flashing question mark appears when you start your Mac .

Let me know if you have any questions.

Regards.

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My Macbook has a black screen with a white folder and question marking popping up

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