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My MacBook Air when turned on shows a white screen with a flashing folder with a question mark inside

how do I fix this

Posted on Apr 1, 2021 8:52 AM

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Question marked as Top-ranking reply

Posted on Apr 1, 2021 9:36 AM

Did you try this? ! If your Mac has newer M1 Apple Silicon

the instructions here may not directly help.


• If your Mac starts up to a question mark - Apple Support

https://support.apple.com/en-us/HT204323


There are a few other things to try, those here could help:


• Mac White Screen? How to Fix a White Screen on Boot | osxdaily

https://osxdaily.com/2016/12/10/mac-white-screen-boot-fix/


"Often simply resetting NVRAM / PRAM is sufficient to remedy a white screen Mac issue:

Reboot the Mac,the moment you hear boot chime, hold down the Command+Option+P+R keys

then, on 'second boot chime' then release 4 keys, the NVRAM has been reset." Timing is everything.


If not, there may be further troubleshooting to be done. Last not

least, try startup in macOS Recovery; maybe reinstall the macOS.



1 reply
Question marked as Top-ranking reply

Apr 1, 2021 9:36 AM in response to Summerwhiting13

Did you try this? ! If your Mac has newer M1 Apple Silicon

the instructions here may not directly help.


• If your Mac starts up to a question mark - Apple Support

https://support.apple.com/en-us/HT204323


There are a few other things to try, those here could help:


• Mac White Screen? How to Fix a White Screen on Boot | osxdaily

https://osxdaily.com/2016/12/10/mac-white-screen-boot-fix/


"Often simply resetting NVRAM / PRAM is sufficient to remedy a white screen Mac issue:

Reboot the Mac,the moment you hear boot chime, hold down the Command+Option+P+R keys

then, on 'second boot chime' then release 4 keys, the NVRAM has been reset." Timing is everything.


If not, there may be further troubleshooting to be done. Last not

least, try startup in macOS Recovery; maybe reinstall the macOS.



My MacBook Air when turned on shows a white screen with a flashing folder with a question mark inside

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