Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: i paid for app and they took out my credit,without having the receipt

I paid for a app for 7 days and have been charged for it but it says I haven’t payed for it,how can I get my credit back .

Posted on

Reply
Question marked as Apple recommended
Answer:
Answer:

The purchase shows on your iTunes account's purchase history : See your purchase history in the App Store or iTunes Store - Apple Support ? If not the 'charge' might just be : About payment card authorisation holds in the iTunes Store - Apple Support


If it does show does the app have an IAP restore option, or is there a FAQ/help section on the developer's website ? Have you contacted the developer ? If the developer can't or won't help contact iTunes Support from your purchase history or http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

Posted on

Question marked as Apple recommended

Mar 6, 2018 2:26 AM in response to Hollami25 In response to Hollami25

The purchase shows on your iTunes account's purchase history : See your purchase history in the App Store or iTunes Store - Apple Support ? If not the 'charge' might just be : About payment card authorisation holds in the iTunes Store - Apple Support


If it does show does the app have an IAP restore option, or is there a FAQ/help section on the developer's website ? Have you contacted the developer ? If the developer can't or won't help contact iTunes Support from your purchase history or http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

Mar 6, 2018 2:26 AM

Reply Helpful
User profile for user: Hollami25

Question: i paid for app and they took out my credit,without having the receipt