Clean Drive

This morning I had a pop up notification about freeing HDD space

its an app called Clean Drive - I can't find any information on it. Is it Malware???

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MacBook Pro with Retina display, macOS Sierra (10.12.6)

Posted on Mar 7, 2018 2:08 AM

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Posted on Mar 25, 2018 7:00 PM

This is one of the utility programs in Parallels Toolbox (https://www.parallels.com/products/toolbox/). Do you have that installed?

9 replies

May 9, 2018 5:36 AM in response to big richy B

Reposting this reply I just wrote on another thread (Launch Clean Drive), I had the same situation as you this morning!

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I had that Clean Drive notice pop up this morning and thought it was weird malware, thanks for the heads up that it came w/ Parallels - just installed for the first time last week. I couldn't find the developer site, but page 30 of the Parallels User Guide gives more info (although not a ton) about the types of files Clean Drive deletes: http://download.parallels.com/toolbox/v2/docs/en_US/Parallels%20Toolbox%20User

The parallels "clean drive" tagged articles aren't much help either, mostly promo copy: http://blog.parallels.com/tag/clean-drive/


I'm also suspicious about how it identifies items to delete. It suggested I clean up 2.6 GB of "Old updates" and 2.3 GD of "iOS device backups" but this is brand new, week old laptop that I haven't updated anything on yet. To my knowledge, my update settings are all manual and it wasn't restored from any backups that might have contained old update data. The only backup I've put on it is one iPad update a few days ago, so keep in mind it could be flagging all iOS backups to delete and you might be losing recent iOS backups and updates if you leave those two boxes checked.


I ran it as an experiment and let it clear my cache, trash and log files and it did fine with that, though.

Mar 7, 2018 2:22 PM in response to dialabrain

EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-07 22:19:21

Download EtreCheck from https://etrecheck.com

Runtime: 2:21

Performance: Excellent


Problem: No problem - just checking


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Corrupt filesystem - This machine shut down due to a corrupt filesystem.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)

MacBook Pro Model: MacBookPro13,1

1 2 GHz Intel Core i5 (i5-6360U) CPU: 2-core

8 RAM Not upgradeable

BANK 0/DIMM0

4 GB LPDDR3 1867 ok

BANK 1/DIMM0

4 GB LPDDR3 1867 ok

Battery: Health = Normal - Cycle count = 89


Video Information:

Intel Iris Graphics 540 - VRAM: 1536 MB

Color LCD 2880 x 1800


Drives:

disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 [Core Storage Container] 250.04 GB

disk1 - Macintosh HD (Journaled HFS+) 249.68 GB

disk0s3 - Recovery HD [Recovery] 650 MB


Mounted Volumes:

disk1 - Macintosh HD 249.68 GB (24.49 GB free)

Journaled HFS+

Mount point: /


Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 33.29 GB available


System Software:

macOS Sierra 10.12.6 (16G29)

Time since boot: About 7 hours

System Load: 1.92 (1 min ago) 9.16 (5 min ago) 7.56 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


32-bit Applications:

NameVersion
GoToOpener1.0.473
DVD Player5.8
Install4.3.0.256
InkServer10.9
AAM Registration Notifier3.0.64.0
AAMLauncherUtil10.0.0.49
SecurityFixer10.8
AAM Updates Notifier9.0.0.281
quicklookd325.0
Uninstaller4.3.0.256
Adobe Application Manager10.0.0.49
Wish8.4.19


Kernel Extensions:

/Applications/Parallels Desktop.app

[Not Loaded] prl_hypervisor.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)

[Not Loaded] prl_netbridge.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)

[Not Loaded] prl_usb_connect.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)

[Not Loaded] prl_vnic.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)


System Launch Agents:

[Not Loaded] 6 Apple tasks
[Loaded] 172 Apple tasks
[Running] 107 Apple tasks


System Launch Daemons:

[Not Loaded] 42 Apple tasks
[Loaded] 170 Apple tasks
[Running] 105 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-20)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-03-07)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-03-07)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-26)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-19)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-19)
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-03-07)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-18)
[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-20)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-30)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-19)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-07)


User Launch Agents:

[Running] com.citrix.sharefileFL.ShareFile.plist (novel labs, inc. - installed 2017-09-19)
[Running] com.hp.devicemonitor.plist (HP Inc. - installed 2017-09-18)
[Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-01-19)
[Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-11-15)
[Running] com.hp.productresearch.plist (HP Inc. - installed 2017-09-18)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30)


User Login Items:

iTunesHelper Application (installed 2017-09-26)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Google Drive Application (Google, Inc.

(/Applications/Google Drive.app)

Parallels Toolbox Application (Parallels International GmbH

(/Applications/Parallels Toolbox.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(~/.Trash/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

HP Product Research SMLoginItem (HP Inc. - installed 2017-10-29)

(/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app)

HP Device Monitor SMLoginItem (HP Inc. - installed 2017-10-29)

(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Help ers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)


Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-26)

AdobePDFViewer: 18.011.20038 (installed 2018-02-26)

QuickTime Plugin: 7.7.3 (installed 2017-08-31)

AdobeAAMDetect: 3.0.0.0 (installed 2018-02-20)


Safari Extensions:

OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2017-06-06)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPU
WindowServerApple6
kernel_taskApple3
Google ChromeGoogle, Inc.2
Google Chrome Helper (3)Google, Inc.2
Adobe CEF Helper (2)Adobe Systems, Inc.1


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple771 MB
Google Chrome Helper (3)Google, Inc.277 MB
FinderApple270 MB
Google ChromeGoogle, Inc.217 MB
Adobe CEF Helper (2)Adobe Systems, Inc.215 MB


Top Processes by Network Use:

ProcessSourceInputOutput
MailApple2 MB87 KB
mDNSResponderApple456 KB186 KB
apsdApple16 KB29 KB
netbiosdApple5 KB4 KB
helpdApple5 KB1 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
mdworker (3)16
WindowServerApple4
trustd (4)Apple1
Adobe CEF Helper (2)Adobe Systems, Inc.1
Creative CloudAdobe Systems, Inc.0


Virtual Memory Information:

Available RAM2.74 GB
Free RAM22 MB
Used RAM5.26 GB
Cached files2.72 GB
Swap Used47 MB


Diagnostics Information (past 7 days):

2018-03-07 22:10:15 AAM Updates Notifier.app Crash

2018-03-07 15:16:38 Last Shutdown Cause: -60 - Corrupt filesystem


Directory /Library/Logs/DiagnosticReports is not accessible.

Run as an administrator account to see more information.


End of report

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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