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Macbook Pro Boot Issues- Etre Check Report

So, the other day I decided to just go ahead and wipe my MacBooks hard drive clean. I had finally almost filled the whole thing up with pointless files from college that I no longer have any use for. I thought it would be best to just wipe the drive as if I was doing a factory reset or something and starting over. After doing the wipe and reinstalling OSX (High Sierra) everything seemed to be working fine for a few minutes and then the the App Store opened telling me I had an update that required a restart. I did that and this is where I ran into the booting trouble. I have no idea what happened or why. I was able to boot back in but without installing the update. I ran first aid in disk utility on all my disks/volumes and everything checked out fine except the APPHDD (disk 0? or 1? I'm not sure) told me that the partition guide/map could be messed up and to go back into disk utility during a reboot in recovery mode and then try to perform first aid. So, I'm about to go ahead and give that a shot but just in case that doesn't work heres my etre check results if anyone can help me out here.


EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-07 07:40:42

Download EtreCheck from https://etrecheck.com

Runtime: 3:38

Performance: Good


Problem: Other problem

Description:

I am having trouble booting


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Hardware failure - Your machine shut down due to a hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Upgradeable - This machine’s RAM could be upgraded and the mechancial hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

4 RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 ok

BANK 1/DIMM0

2 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 637


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Drives:

disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 499.25 GB

disk1 - Macintosh HD (Journaled HFS+) 498.89 GB

disk0s3 - Recovery HD [Recovery] 650 MB


Mounted Volumes:

disk1 - Macintosh HD 498.89 GB (484.65 GB free)

Journaled HFS+

Mount point: /

Encrypting: 8% done


Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

3 IPv6 addresses

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.49 GB available


System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: Less than an hour

System Load: 1.52 (1 min ago) 1.46 (5 min ago) 1.38 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


32-bit Applications:

NameVersion
quicklookd325.0
DVD Player5.8
InkServer10.9


System Launch Agents:

[Not Loaded] 9 Apple tasks
[Loaded] 166 Apple tasks
[Running] 115 Apple tasks


System Launch Daemons:

[Not Loaded] 39 Apple tasks
[Loaded] 170 Apple tasks
[Running] 120 Apple tasks
[Other] 2 Apple tasks


Launch Daemons:

[Loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2018-01-19)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-03-07)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-01-19)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPU
WindowServerApple8
kernel_taskApple7
sandboxdApple1
syspolicydApple0
trustd (4)Apple0


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple497 MB
softwareupdatedApple372 MB
mdworker (7)Apple112 MB
mds_storesApple84 MB
SafariApple83 MB


Top Processes by Network Use:

ProcessSourceInputOutput
mDNSResponderApple57 KB19 KB
apsdApple7 KB13 KB
netbiosdApple9 KB2 KB
SystemUIServerApple0 B64 B
kernel_taskApple0 B0 B


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
WindowServerApple5
hiddApple3
bluetoothdApple0
powerdApple0
mdsApple0


Virtual Memory Information:

Available RAM1.15 GB
Free RAM16 MB
Used RAM2.85 GB
Cached files1.14 GB
Swap Used23 MB


Diagnostics Information (past 7 days):

2018-03-07 06:58:44 Last Shutdown Cause: -112 - Unknown

2018-03-07 01:00:36 System Preferences.app Crash

com.apple.preferences.internetaccounts v.258 Internet Accounts


End of report

MacBook Pro, macOS High Sierra (10.13.3)

Posted on Mar 7, 2018 5:07 AM

Reply
Question marked as Best reply

Posted on Mar 7, 2018 9:18 AM

If you have a backup you should reformat the drive and reinstall using recovery mode

About macOS Recovery - Apple Support


How to use Time Machine to back up or restore your Mac - Apple Support

then recover your data from Time Machine backup using recovery mode

How to move your content to a new Mac - Apple Support


from a casual glance your system looks clean but you have two bottlenecks

a rotational drive and 4GB RAM.

the 2012 MacBook Pro can accommodate an SSD drive and 16GB RAM which would significantly speed up your system., if you could do both. Otherwise if you could only consider one I would suggest the SSD which will replace your aging drive (all drives go bad at some point) and speed up load times and caching when RAM is maxed out

If you go with RAM make sure you buy RAM specific to that system. RAM with same clock speed, latency, voltage, etc. that you find elsewhere on the web may not work when they are put in a Mac. OWC (macsales.com) and Crucial are two companies that sell RAM specific for that system. OWC also sells HD kits with enclosures for your current drive to be used as an external once you install an SSD. Additionally OWC has on line videos to show you whats involved. While this may not be a financial trip you want to take both these upgrades would likely add years to your system and it would be significantly faster than when it came out of the factory.


in the mean time

shut down and disconnect all external devices

reset the smc

How to reset the System Management Controller (SMC) on your Mac - Apple Support

repeat 2 or 3 times

reset the nvram

How to reset NVRAM on your Mac - Apple Support

repeate 2 or 3 times

boot into safe mode

Use safe mode to isolate issues with your Mac - Apple Support

then reboot normally.

Similar questions

4 replies
Question marked as Best reply

Mar 7, 2018 9:18 AM in response to butteriwaffle

If you have a backup you should reformat the drive and reinstall using recovery mode

About macOS Recovery - Apple Support


How to use Time Machine to back up or restore your Mac - Apple Support

then recover your data from Time Machine backup using recovery mode

How to move your content to a new Mac - Apple Support


from a casual glance your system looks clean but you have two bottlenecks

a rotational drive and 4GB RAM.

the 2012 MacBook Pro can accommodate an SSD drive and 16GB RAM which would significantly speed up your system., if you could do both. Otherwise if you could only consider one I would suggest the SSD which will replace your aging drive (all drives go bad at some point) and speed up load times and caching when RAM is maxed out

If you go with RAM make sure you buy RAM specific to that system. RAM with same clock speed, latency, voltage, etc. that you find elsewhere on the web may not work when they are put in a Mac. OWC (macsales.com) and Crucial are two companies that sell RAM specific for that system. OWC also sells HD kits with enclosures for your current drive to be used as an external once you install an SSD. Additionally OWC has on line videos to show you whats involved. While this may not be a financial trip you want to take both these upgrades would likely add years to your system and it would be significantly faster than when it came out of the factory.


in the mean time

shut down and disconnect all external devices

reset the smc

How to reset the System Management Controller (SMC) on your Mac - Apple Support

repeat 2 or 3 times

reset the nvram

How to reset NVRAM on your Mac - Apple Support

repeate 2 or 3 times

boot into safe mode

Use safe mode to isolate issues with your Mac - Apple Support

then reboot normally.

Mar 7, 2018 9:21 AM in response to JimmyCMPIT

Spot on. This solved the current issue and I am most definitely going to go ahead and upgrade the RAM and purchase a SSD drive. The financial burden will be worth it in the long run since MacBooks have the capability of lasting for a ridiculously long time. Thank you so much for the detailed response and for also providing links to everything I need.

Mar 7, 2018 9:46 AM in response to butteriwaffle

GLad this could help, I did this same upgrade for my father in law and it was really amazing how much more responsive the system was. I'm about to do it again for a client with an older mac on an i7 who was ready to drop $$$ on a new MBP and for a $300 investment they could add years to their system. I'm doing the install for a 6 pack of beer to give you an idea of the time involved in installing both. Check the videos, if you can't do it there are shops that can, it's pretty straight forward and about a dozen tiny screws in total.

Mar 7, 2018 9:48 AM in response to butteriwaffle

Hello butteriwaffle,

Your machine only has a single hard drive, so it is drive 0. The drive 1 is a "synthesized" drive. Long story. Don't worry about it.


I think the cause is that you are in the middle of encrypting your hard drive with FileVault. I should probably add that as a "Minor issue" in EtreCheck. You should probably wait until that is complete before applying any more updates. Plus, I have found that updates with FileVault sometimes don't take the first time. If you reboot and you still have updates available, just try again. Usually the second time is the charm.

Macbook Pro Boot Issues- Etre Check Report

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