AOL mail not working on iPhone

It worked for me

ChiroVette wrote:

But when I click on Account it shows my email address, name, and password. I tried going into Account > Outgoing Server Mail > smto.aol.com > "Primary Server" there. But it just shows the same information, and my password is greyed out, and cannot be edited. But I counted the characters and it is right. Under that, and also greyed out, is "Use SSL" which is set to on (green) and cannot be changed. And then under that, it says "Authentication" and to the right it says "Password" but that is greyed out so I cannot go into there.

Under that, it says "Server Port 465" and there is an option to "Delete Server," which I tried, but then I have to start all over again with the same results.

This is exactly what I see on my AOL account. When the primary server is turned on, those settings along with the password are grayed out. You have to select another server or turn the primary server off in order to get into those Settings again.

I had issues sending. all the support pages kept advising me to check outgoing server. Which I kept doing. The real issue was the port on the server. I went to Apple logged in got my out going port for smtp.aol.com which was different than the port on my phone. So I deleted that server and again entered the same server but with a new port and now my mail is sending again.

My wife's phone was having this problem and Apple Support provided a solution that worked for us. On a separate device, sign in to your aol account. Click on your name in the upper right corner of the aol home page to access your account. Click on "Account Security." You will be asked to enter your username and password. After doing so, you will be taken to the Account Security page. Find the setting that says "allow apps that use less secure sign in." If the toggle is in the "off" position, turn to on.

That's it! Good luck!

So.. I tried like 20 times to fix this and i finally figured it out. you have to too to https://login.aol.com/account/security/app-passwords/list?scrumb=%2FgGgHkjMuoJ

and generate a one time password - go back to your settings: accounts & passwords and copy and paste the password in. It worked on the first try.

My mom was having the same problem and after reading a response below, I was able to figure it out! It used to be that your AOL mail password (when set up on iPhone) was your actual password, but that is not the case anymore for some reason. Follow the steps below and it should now work. I was able to get my moms working for her just this morning! The instructions below are done on using an iPhone, so they may vary if you get the password needed from a desktop, just FYI.

1.) go to www.login.aol.com and sign in with email and password.

2.) click the three horizontal lines in the upper right hand corner of the webpage and click on the box that has an icon of a person/your name underneath.

3.) click on the three horizontal lines again, this time on left hand side of webpage, and select account security.

4.) select manage app passwords.

5.) if an entry titled “iPhone mail” is listed, click the trash can icon to delete it. Then under select your app, choose iPhone mail and then click generate. Copy that unique password that is generated.

6.) now, under settings on your iPhone, follow the normal steps to add an email account onto an iPhone.

7.) when you get to the step where it asks for your Aol password, paste the unique password that you copied from the Aol website! Do not put your normal password you’d use when going to Aol.com. Now you should be all set and it should work!

Yes this was the solution that worked for me .. When I was logged in to aol i searched 2-step verification in help, clicked the link and hit the slide to deactivate , it also stopped texting me a code to my phone so I could log in

Thank you !

i have what seems to be a similar problem that just started 2-3 weeks ago.

AOL said to create an imap mail account using same password as my POP mail account, i did and verified with them I had correctly created the imap account. But it still does not update my mail unless I go into AOL mail and sign out then sign back in.

The Ipad mail updates immediately. AOL blames it on the iPad mail client. I have the same problem on my Mac laptop. I assume the error message is to check your mail settings as that is the message I get. I have been using ever since Verizon switched to AOL mail and not had an issue until just recently. Apple ought to look into this issue since AOL blames on the Apple mail clients. I too have have no desire to read my mail on AOL mail!

After using AOL by preference for over 20 years this happened to me this morning. I deleted AOL & reinstalled —didn’t work. I followed every tip I could find and nothing worked until I stumbled upon this link:

https://www.lifewire.com/what-are-aol-mail-imap-settings-1170847

Look for the section that that gives the actual AOL IMAP settings—-what worked for me was going to the “SMTP Outgoing Server Address...confirming it is set to ****.aol.com. AND THEN CHANGING THE PORT TO: 587 as the article recommends.

Article was updated September 5,2018

my iphone refuses to accept my password despite I know it is the right one., so I cannot log in to my account with safari, is it possible to do this on my computer, I can get my emails ok on the computer. All this came about with being hacked, I have had to change all my passwords, cancel all credit cards, , I have been locked out of PayPa; , its been terrible, do not allow anyone to go into your computer with remote access as there are many very expert scammers out there

This has just happened to me today after updating IOS

AOL password is correct on their website/App etc but not working on Iphone Mail

On the AOL website settings, Account Security there is the option to ‘Manage App Passwords’. Click the option for Iphone Mail (or Ipad) and you will be generated a random one off password

Go to Iphone settings and use this as your AOL password (rather than your actual one)

Worked for me and everything now synced and updated

THANK YOU!!! I had been looking for answer for hours. I figured it out last year and thought I wrote it down. glad that I could find it again. Unfortunately the section for iCalendar instructions iOS out of date. Not sure where in settings to put it in. Mail is separated from, "passwords & accounts" and separated from calendar. My calendar that needs an update is aol, but the controller of the calendar is mac's me.com. If you have any ideas, please, please e-mail me. thanks! :) m.g.otto@me.com

I had the exactly same problem. Deleted my AOL accounts with no luck at getting them back.......Until I logged into the AOL website directly from my browser, AOL then prompted me with a question, was it okay to use AOL with my Mac or other accounts. (or something like that).........When I clicked okay, it loaded the AOL account back in my System Preferences on my computer. (You may have to do this technique with your phone too, although the deleting method alone worked for me).

Hope this help resolve your issue too!

Uh .... AOL PAID account??? What in the world are you paying AOL for? They no longer offer dial up service, they no longer offer instant messaging service. As far as I know they're just a free legacy email service. I've only kept my AOL email address because I used it to sign up and register so many services over the past 30 years it would be a major project to migrate away from it.

But, seriously, who is paying for AOL and for what exactly?

(Also, if you weren't aware - AOL had a major email service outage last weekend 2/8-2/10 that was the cause of this flare up of issues. They've since corrected it, so if you're still having issues on iOS or Android native mail apps, try disconnecting and re-connecting your AOL account to the iOS or Android Mail apps fresh and that should establish a clean connection to their servers.)

I am glad one of the suggestions helped. I did look at the AOL support page and as of March 4th I think it was they want us to update the IMAP setting again :). However they are making it sound like you may be able to use AOL with the actual password for the iPhone app. But I am too aftaid to delete it and try it .. please feel free to marked the post that solved the problem if you like and keep us posted. I have had mine for about 15 years now and I am slowly moving away from them. Please look at the many hacking reports people are telling them daily. Another thing to note on the AOL support site is a long article about the employees and how they will be punished if found to have acted improper. So strange to have to say that. And I am unsure how they will reprimand anyone like Suzan who tried to scam me because they do not use real names or any employee ID. From my XP at least.