AOL mail not working on iPhone

I’ve had the same problem, finally found a solution. Use safari go to aol.com to sign in. Go to account security, then click on generate app password, from there you will see “select app” click on iPhone mail. Then press generate. Copy the password it generates, go back to settings, account and passwords and add account, aol. Input your name and username but instead of your own password paste on the one you copy from safari.

I just acquired the same problem today. Fixed it by going to AOL account on Mac. Signed in, went to account security. Enabled two step verification. After I did this, Manage app passwords came up.....I had it generate a random password. It then directed me to the place to enter it on my phone. Did that and then the mail app on the iPhone worked. I spent 5 hours and multiple tries doing everything everyone else previously did to no avail. This worked immediately. Hope it works for you.

By now people who are more IT savvy than I am have probably solved this problem. But I offer for your consideration the solution I found: like everyone else I deleted my aol account, shut down, reactivated, changed the password, manually added the account, etc etc several times —all to no avail. Then on the AOL app I found an obscure setting that allows —or not— my email on “less secure” apps. Once i permitted my mail On “less secure” apps (apple) my aol mail account instantly reappeared and updated on all my apple devices. It was an AOL setting; not an apple issues— for me. Hope this oscjelpfil

The reply I posted earlier is meant for Spoyledbrad 923 (in reply to Chirovette), who posted the solution that works for iPhone and iPad. I could not link to Spoyledbrad 923 to directly respond. The solution posted by Spoyledbrat 923 on April 20, 2018 works perfectly! Thank you!!! (on computer, select two-step verification on AOL account, select app passwords, select iPhone, AOL sends a password for iPhone. Then add AOL account on iPhone, fill in name, email, password provided by AOL, and save). The same steps can be taken for iPad. (The AOL link to get started is: https://login.aol.com/account/security?)

This is a 100% AOL problem. If you read some of the posts in this thread you will learn how others have solved it.

To save you the trouble of scrolling up a few posts, I've copied them below:

nutsformets wrote:

I had this problem too. I discovered it was an AOL security issue. I turned off "Allow apps that use less secure sign in" in the AOL account settings (via aol mail on my computer), and then re-added the aol account on the phone. This enabled the phone to add the aol account again.

I turned the security setting back on again once it loaded. So far, I haven't had any issues, but time will tell... One thing - if you have Notes attached to the aol account, make sure you open the Notes account to reload them before turning the security setting off. Hope this helps!

poohntgggr posted:

I have a simple fix that worked for me. I simply went to safari on my iPhone and logged into my aol mail. When I went back to my mailbox on my iPhone, the account that had stopped working started downloading all my mail. I had already tried deleting and readding the account as well as restarting my phone before I opened up aol mail through safari.

and christinaerika0613 solved it as follows:

My mom was having the same problem and after reading a response below, I was able to figure it out! It used to be that your AOL mail password (when set up on iPhone) was your actual password, but that is not the case anymore for some reason. Follow the steps below and it should now work. I was able to get my moms working for her just this morning! The instructions below are done on using an iPhone, so they may vary if you get the password needed from a desktop, just FYI.

1.) go to www.login.aol.com and sign in with email and password.

2.) click the three horizontal lines in the upper right hand corner of the webpage and click on the box that has an icon of a person/your name underneath.

3.) click on the three horizontal lines again, this time on left hand side of webpage, and select account security.

4.) select manage app passwords.

5.) if an entry titled “iPhone mail” is listed, click the trash can icon to delete it. Then under select your app, choose iPhone mail and then click generate. Copy that unique password that is generated.

6.) now, under settings on your iPhone, follow the normal steps to add an email account onto an iPhone.

7.) when you get to the step where it asks for your Aol password, paste the unique password that you copied from the Aol website! Do not put your normal password you’d use when going to Aol.com. Now you should be all set and it should work!

Are you / were you using a VPN? I received the same error "incorrect password" from the native iOS mail app even though the password was correct.

When I switched off my VPN, it worked fine. If I had to guess, the mail server is refusing the connection from the VPN site, and iOS reports it as incorrect password.

I had the same problem. After 2 days of self diagnosis I realized Aol has different passwords for your email account on your mobile phone. You have to get that from your aol mail under accounts on a pc or laptop. You need a mobile app aol password to enter in your phone when you set it up. Then you should go to Apple log into your icloud account and look up your server info. Should be smtp.aol.com. But what I discovered was under that server the Port listed in my iphone was not the same as the one listed on my icloud. So I changed it

Finally after a few weeks this is the message I got on my AOL account I followed the instructions and lo and behold my email worked on my Outlook

If you still want to use an app that uses less secure sign in, go to https://login.aol.com/account/security#other-apps and turn on "Allow apps that use less secure sign in". This is not recommended and may leave your account more vulnerable to compromise. To learn more, please visit our help page: https://help.aol.com/.

Problem resolved by coincidence! I've never participated but been struggling with this and may help someone like me.

After doing everything advised, my problem could not be resolved. An iPhone personnel even suggested resetting my phone which I found too harsh a remedy because it could reset all of my information. So I printed the instructions but did not try it.

Finally... after countless tries, I went into my AOL account on my desktop (not my phone) with the intention of verifying my data to see if I was going crazy or something. There it prompted me to generate a passcode for an installation on my iPhone, which I did, then I entered the information on my iPhone mail set up again with this newly generated passcode, not my regular passcode, and IT WORKED. I have mail on my phone again.

Obviously, the passcode I use to sign in on my AOL account is not (now) to install AOL mail on my iPhone.

This information is under the tab ACCOUNT SECURITY in my AOL account. I sincerely hope it works for you.

I found the answer on AOL! I was having the same problem as you. Finally, I manually added my account under “other”. The AOL incoming mail server is NOT mail.aol.com, you need to set it manually as imap.aol.com. I did this and my AOL is now working in Mail.

the fix is that you have to sign onto aol on your computer, go to you account setting ,

Account security then go to app manage app password there it will create a password you enter into the mail setting on your iphone enter that password given with no spaces and you will be back to normal and mail will work again

I had this problem too. I discovered it was an AOL security issue. I turned off "Allow apps that use less secure sign in" in the AOL account settings (via aol mail on my computer), and then re-added the aol account on the phone. This enabled the phone to add the aol account again.

I turned the security setting back on again once it loaded. So far, I haven't had any issues, but time will tell... One thing - if you have Notes attached to the aol account, make sure you open the Notes account to reload them before turning the security setting off. Hope this helps!

Except you no longer have the security protection of 2 step verification. If you plan to continue this way you should have a very secure password, preferably 20 random characters that will be unguessable by anyone who knows you and unhackable when some website where you use it gets compromised.

There are 2 solutions where you can have your cake and eat it too.

1. Enable 2 step verification, then generate an application specific password to use with the Apple mail app for AOL
2. Download and use the AOL email app instead of Apple's mail app.

Thanks for the info ... I did go to the Apple store today and found out that

I had inadvertently turned on 2 factor authentication on my AOL settings and had to disable it (on a PC) in order for me to sign into my AOL account through my preinstalled iPhone “mail app “ as opposed to downloading and using an AOL app to retrieve my email.

I had no idea that such a small thing could have given me such a headache all this time!! I hope this info is helpful to everyone who was having similar problems!

Gina

Thanks for the info ... I did go to the Apple store today and found out that

I had inadvertently turned on 2 factor authentication on my AOL settings and had to disable it (on a PC) in order for me to sign into my AOL account through my preinstalled iPhone “mail app “ as opposed to downloading and using an AOL app to retrieve my email.

I had no idea that such a small thing could have given me such a headache all this time!! I hope this info is helpful to everyone who was having similar problems!

Gina