AOL mail not working on iPhone

ira292 wrote:

When I down loaded the first IOS 12.1 I believe on my Iphone 8, the AOL contacts quit updating. AOL mail worked fine. Then I hoped IOS 12.2 would fix the problem. NO! In fact all my contacts on my phone disappeared. When I use carddav.aol.com like always, there apparently is no server or port identifed in the IOS software. It is for AOL mail. This looks like an Apple software problem. I have used AOL for over two decades; everybody knows this e-mail address. I have over 200 contacts on AOL. Now I can't access them so SIRI can make phone calls for me. APPLE, please fix this.

Did you follow Lawrence's suggestion?

I'm not sure if this will be helpful, but I found this page that deals with AOL mail on mobile devices - it has a section dealing with iOS devices:

https://help.aol.com/articles/aol-mail-mobile-mail

Delete the AOL account, then add it back. Settings/Passwords & Accounts

Try reading some posts above yours in this thread.

I’ve had the same problem, finally found a solution. Use safari go to aol.com to sign in. Go to account security, then click on generate app password, from there you will see “select app” click on iPhone mail. Then press generate. Copy the password it generates, go back to settings, account and passwords and add account, aol. Input your name and username but instead of your own password paste on the one you copy from safari.

This is the most ourtragous problem...I too have been using Aol for 20 years...and now am so frustrated with the lack of planning Aol has neglected to do...now it’s part of Verizon today, yahoo yesterday...wtf

Aol has screwed up Iphone and ipads...and no mail loads and comes though.

I dislike the Aol Ap. It is cumbersome. Not well designed. And does not function the way I work. So the ap is not an option.

Apple tech has been wonderful but when u put crap in you get crap out. Aol is sadly big time crap.

their servers do not permit removal of emails (100,000+) and are clogging systems...this is just one of the Aol issues.

Aol planning engineers obviously do not play nice in the field with other communications companies when building their newest program.

If you call and get an Aol tech on the phone their people are rude, condescending and obnoxious an located in centers in some other region, English maybe, but a non American speaking English region. (How dare they use the title America on line!)

I have deleted Aol from my apple devices and reinstalled at least 20 x with the help of an apple tec and now on my own. AOL is constipating my devices. I am furious. If u have this problem, it is real...and you too need to make some efforts to reach main Verizon offices, the newest owner of Aol. Perhaps if enough complaints are made immediately Aol system engineers may be ordered to work with consumers in mind and compatable with the many devices on the market.

Aol is either arrogant or simply does not care enough to take their members into consideration. So far for me there is no solution except to remove Aol and reinstall after almost every email on my iPhone and iPad.

not a good way to function. Right?

OMGSH! Been working on this for 2-3 days!! I have 4 email accounts, I'm receiving mail fine but cannot send. Keeps telling me its a gmail password that's not correct. Well after doing everything that's been mentioned and turning off/on all my email accounts...now it's coming up aol password! Which I should've know from the start it was aol because aol is always an issue! Something like this did happen to me also a few years back on my iphone 7. I figured with an X I would be glitch free! Going to try the password thing that FrankV mentioned! Ugh! Better work! I'm ready to toss this phone and never get an iphone again!

The problem is that aol and apple have ego issues...engineers should communicate info between companies.

its not an apple issue alone. Aol needs to make some overtures and iron out this issue or they stand to loose accounts. Paying accounts...There isn’t even a call center in the USA for Aol...and they have the nerve to call themselves ‘america on line’

I don’t think so....they don’t serve Americans well. Call centers are staffed by nasty non American english speaking personnel- who attack and/or reroute customers...apple or Aol or both preferably need to take this situation and solve it. It would be a very positive PR move...for one of those companies....or they will loose us all.

Someone please help. I have had an AOL email account for over 20 years and since last week, everything has unraveled. Trying to migrate to a different email service makes my head hurt. Every 3 hours, my AOL email stops working on my iPhone and Mac. I have read through 15 pages of suggestions and tried several of them, but every 2-3 hours, my email stops syncing. Can someone pleeeease offer a solution to this problem? I have tried changing my password, tried turning off two factor authentication, tried using app passwords ( app password not accepted) etc , etc. HELP!

I have same issue on Apple products. when filling out information on search engine I get "invalid e-mail address". I have been an apple disciple for over 20 years and I am getting fed up with their lack of service and dependable IOS products. Get you act together. If it is intentional to not play nice with others then your fate will run its own course.

Thanks to all. I finally got things sorted out. Not really sure which one of the suggestions worked but I am getting my emails again. Having said that, the message is clear. I need to run, not walk, from this account which I've had for 20 years as fast as I can. I found an iCloud alias email which is reasonable and will start the painful process of migrating.

Aol email on my iPhone stopped working recently in the same fashion as the OP. Difference is when I kept getting the error message saying my Aol email username and password were incorrect (even though they were not, like the OP), I decided to delete the Aol account off the iPhone and then attempt to setup the account again. During the setup, after I typed my Aol username and password, I immediately get an apple.com ad showing iPhones and prices. No error message. I have no idea why this ad shows up in a setup process. It only then gives me the option to press cancel, in turn cancelling out the whole email setup process. I have tried the two step verification and when I go back to set up my Aol email on the iPhone, I am again redirected to an apple.com ad showing iPhones and their prices. I have even also attempted setting up my Aol email account onto my partners iPhone and received the same apple.com iPhone ad in the setup process. What the heck is this??? Is this an Apple or an Aol glitch??? Though clunky, I have resorted to using another email app to view my Aol email on the iPhone for now. I refuse to utilize the official Aol app as it comes littered and loaded with other content not needed.

This same aol message and inability to access email on my iPhone just began happening within the last week. No problem with email on my laptop. I've tried all the suggestions thus far. Any more ideas?

Here we go again. I got it fixed and this morning went to check my mail and same message enter password for map aol.com. What the heck is causing this. Not sure what to do now to correct this permanently. No mail since Friday.

Is anyone able to just use the email password for the iPhone mail yet? I still have an app passcode and its always worked fine. But I also have two factor set up. I would NOT change security as I have had the fun hack adventures of AOL .. but I want to get away from the app password as even with two factor I found a second app password that was on my account from another country last year. I am slowly moving everything to another email but this one I still need.