AOL mail not working on iPhone

Not all wrong, but remember this is a user-to-user technical support forum, not a way to contact Apple.

Let me try to summarize the ways to fix AOL problems (and they are AOL problems, not iPhone):

• If you have 2 factor authentication (2FA) enabled on your AOL account you must generate an application-specific password to use your AOL email with the built-in Mail app. You do this in the security settings on your account on the AOL web site.
• If you don't have 2FA enabled you must go to your AOL security settings on their web site and loosen restrictions temporarily on security to set up the account, or log in to AOL using the Safari web browser, then set up the email account while logged in.
• Probably the easiest way, however, is to download the AOL mail app from the app store and use it instead of the built in mail app.

All of these have been described in more detail by other users in this thread.

Most of the problems are on the AOL end. If you have 2 factor authentication on your AOL account to need to generate an application-specific password to use with the iPhone's built in email app. If you don't have 2 factor authentication you probably should, but that aside, you need to go to your AOL security settings and allow a non-AOL client to access mail. You need to do this only once. I can't give you the details because I gave up AOL many years ago, but other posts in this thread discuss how to do it.

The general solution that always works is to use the AOL mail app. That also has the benefit of supporting Push mail that is delivered immediately, rather than on a schedule.

I had this problem pop up suddenly and in my searching for an answer, I noticed when I went into account security on aol.com, under email addresses, a work email account I had been forwarding from gmail to my aol account had a red exclamation point by it. I clicked on it and it said it needed to verify that account. I followed those steps and voila, my aol mail started working again on my iphone. I would suggest checking that if you are forwarding any other emails to your aol account.

If you have 2 factor authentication on your AOL account you need to generate an application-specific password for AOL mail using the Apple mail app.

If you do not have 2 factor authentication on your AOL account you must go to AOL security settings and authorize a 3rd party email app.

Signed into Aol.com when intomail settings and 2 step verification was not on. But I notices I had. Red triangle next to my home phone on that page. I deleted it, left 2 step verification off, signed off and checked my mail and it updated. Hope that was it!

I have spent an hour on the phone with Apple 2 times in the last 2 weeks and they could not permanently resolve the issue. Each time we deleted Aol account and readied. 10 minutes in here and hopefully it’s fixed! Not sure we Apple Care could not find this answer in the 2 hours I was on the phone with them since this solution is on Apple Help.

If you haven’t fixed it yet do what “spoyledbra” said to do.It worked for me.I was having the same problems as you,tried everting you did and nothing.Till I went to aol settings and did the 2 step verification and copied the password and paste it on my aol account password on my iPhone and BAM it stated downloading all my messages again and able to send again.No more email incorrect setting messages.

Yes there are many issues with AOL mail .I finally got it figured out with the help of Apple support. Had to change to the correct port 587 and deleting and reinstall email account. Worked on my phone but had to go in a different way with my wife's phone.Had to go in under "other"to reinstall mail account. I came up with the correct server port 587 on its own. Hope it stays connected now. Thanks everyone on this thread for all your help.

I had this issue and this is what just worked for me. I went into AOL with my password which definitely works. I noticed that the option "Allow apps that use less secure sign in" (under account security) was checked. I unchecked this and now the password verification goes through. Not ideal as I would like a more secure sign in but no other choices I think.

I had a similar problem - I couldn’t send mail from the iPhone Mail app after I had set it up for AOL. The error message said my AOL pw was wrong but I know I typed it in correctly. I finally figured out a solution:

1. From the browser on your iPhone, pull up aol.com and sign in as usual. You should see an option to enable 2 factor authentication, so do that.

2. Select the Mail icon on your iPhone. You should see a message that 2 factor authentication for AOL is incompatible with iOS mail; it will then show how to generate a one-time use password - copy that pw because it’s really long.

3. Sign into AOL from iPhone Mail, using the temporary pw. The Mail app will remember it from then on.

I apologize for not going into greater detail, but I hope this helps.

I was able to fix my problem by going into the security settings on AOL on my PC. I saw there an alert saying I needed to update my alternate email contact address. Once I did that AOL started working on my iPhone again.

I had this same problem with AOL on my iPhone. Tried ALL the "fixes" except for deleting the account and reloading it - I didn't want to do that in case I never got it to work again. I also verified (and also re-entered) my username and password in my iPhone. Nothing worked. But I did figure out a solution - and it is super easy - AND I don't think you ever need to do more than my procedure if you're getting the "Username or password incorrect" message.

Use another device (laptop, desktop, etc.) to access your AOL account via a browser. CHANGE your password. Logout and Login to verify your NEW password. If OK, log out again. Go to your iPhone and CHANGE your password to the new one you set. Voila! Works great. I can only assume that the iPhone has some glitch at times and even if you delete and then re-enter the password again ... it doesn't work and the glitch remains. Cache issue? IDK The key is to CHANGE the password in the phone to match what you set via the browser step. I suppose you could do this same thing using the browser on your phone to change the AOL password, but I'll have to wait until my iPhone screws up again to test that. BTE - This happened to me a couple of years ago and the "fix" I described above worked then, as it did today. Hope this helps someone else!!! Cheers

Suddenly mail icon not sending or recieving email for past week. I could access in browser via webmail so even though my password and adress were corect if I tried getting mail on ipad ipad touch or my ipad minie neither worked. I went to my pc changed password on aol and then changed pasword on each device. Seems to have fixed the problem. I did not want to delte mail app unless this did not work but there was no need to now that all seem to be working. Apple tech couldnt fix or aol customer rep who wantes me to sign up for aol to get free tech support.

I had same problem and resorted to downloading app -and then discovered that through the app in security that there was a phone number that needed verification -sorted that and all working now

On the aol app, go to personal info then scroll to account security settings. You’ll find the option there. Hope this solves the problem for you.

On the aol app, go to personal info then scroll to account security settings. You’ll find the option there. Hope this solves the problem for you.

Sent from my iPhone