AOL mail not working on iPhone

Recently using iPhone 8+ and Apple Mail (linked to AOL), I could not send emails with photo attachments and stopped getting the usual number of emails. I just updated the AOL app on my phone and both AOL app and Apple Mail now seem to be working with attachments. Surprised it was that easy.

I found the answer on AOL! I was having the same problem as you. Finally, I manually added my account under “other”. The AOL incoming mail server is NOT mail.aol.com, you need to set it manually as imap.aol.com. I did this and my AOL is now working in Mail.

I have retrieved my folders by deleting my account and adding it again. Now I can't send mail. I can receive it, but the outgoing mailbox says cannot send mail the password is incorrect.

Any help out there. This has been a frustrating two weeks.

Go to Settings/Accounts & Passwords. Tap on the AOL account, then Account. Then SMTP. You will see several accounts. If there is more than one AOL account tap on each one and enter your AOL screen name and password. Use the same password you used when you set up the account.

THIS IS AN APPLE PROBLEM!!! ... because the same aol account works perfectly on my new iPhone 8 but can’t receive emails on my husband’s new iPhone 8. We both updated to iOS 11.4 last night. His AOL account works perfectly on my phone but has the same problems you all have on his. I compared ALL account settings and they are all the same. I compared all phone settings and those are the same too. (I also tried everything that was suggested in this thread before.) ... But since the same AOL account works on one phone but doesn’t work on an identical phone it HAS to be a setting issue with that phone. ...?

I had this problem before and followed Lawrence Finch's advice to delete the AOL account and set it up again. It worked for a few weeks. Today I am unable to access any of my two AOL email accounts AND two Comcast accounts that I have set up on my phone. Deleting the accounts and setting them up again does not work either.

I also went to settings and my aol account, then SMTP, then tried to enter my aol screen names and passwords, However for each SMTP account, it says OFF and when I tap on each one to try and enter the screen names and passwords, all the information is greyed out and I am unable to enter in information. Very frustrating.

I had the same problem. Then it started working all of a sudden a couple weeks after I was able to receive mail. You would think that these BILLION dollar companies would have a quick fix for something that they are responsible for doing.

Sent from my iPhone

By now people who are more IT savvy than I am have probably solved this problem. But I offer for your consideration the solution I found: like everyone else I deleted my aol account, shut down, reactivated, changed the password, manually added the account, etc etc several times —all to no avail. Then on the AOL app I found an obscure setting that allows —or not— my email on “less secure” apps. Once i permitted my mail On “less secure” apps (apple) my aol mail account instantly reappeared and updated on all my apple devices. It was an AOL setting; not an apple issues— for me. Hope this oscjelpfil

The reply I posted earlier is meant for Spoyledbrad 923 (in reply to Chirovette), who posted the solution that works for iPhone and iPad. I could not link to Spoyledbrad 923 to directly respond. The solution posted by Spoyledbrat 923 on April 20, 2018 works perfectly! Thank you!!! (on computer, select two-step verification on AOL account, select app passwords, select iPhone, AOL sends a password for iPhone. Then add AOL account on iPhone, fill in name, email, password provided by AOL, and save). The same steps can be taken for iPad. (The AOL link to get started is: https://login.aol.com/account/security?)

the fix is that you have to sign onto aol on your computer, go to you account setting ,

Account security then go to app manage app password there it will create a password you enter into the mail setting on your iphone enter that password given with no spaces and you will be back to normal and mail will work again

I just had this same problem happen to my aol account on my 6 plus. I have deleted the account and then added it back but cannot get it to connect. I have no problem with downloading the app to use going forward BUT I have lost all my notes that were associated with that account. I need those back!!! Any ideas?

So.. I tried like 20 times to fix this and i finally figured it out. you have to too to https://login.aol.com/account/security/app-passwords/list?scrumb=%2FgGgHkjMuoJ

and generate a one time password - go back to your settings: accounts & passwords and copy and paste the password in. It worked on the first try.

My mom was having the same problem and after reading a response below, I was able to figure it out! It used to be that your AOL mail password (when set up on iPhone) was your actual password, but that is not the case anymore for some reason. Follow the steps below and it should now work. I was able to get my moms working for her just this morning! The instructions below are done on using an iPhone, so they may vary if you get the password needed from a desktop, just FYI.

1.) go to www.login.aol.com and sign in with email and password.

2.) click the three horizontal lines in the upper right hand corner of the webpage and click on the box that has an icon of a person/your name underneath.

3.) click on the three horizontal lines again, this time on left hand side of webpage, and select account security.

4.) select manage app passwords.

5.) if an entry titled “iPhone mail” is listed, click the trash can icon to delete it. Then under select your app, choose iPhone mail and then click generate. Copy that unique password that is generated.

6.) now, under settings on your iPhone, follow the normal steps to add an email account onto an iPhone.

7.) when you get to the step where it asks for your Aol password, paste the unique password that you copied from the Aol website! Do not put your normal password you’d use when going to Aol.com. Now you should be all set and it should work!

I had this problem too. I discovered it was an AOL security issue. I turned off "Allow apps that use less secure sign in" in the AOL account settings (via aol mail on my computer), and then re-added the aol account on the phone. This enabled the phone to add the aol account again.

I turned the security setting back on again once it loaded. So far, I haven't had any issues, but time will tell... One thing - if you have Notes attached to the aol account, make sure you open the Notes account to reload them before turning the security setting off. Hope this helps!

I have a simple fix that worked for me. I simply went to safari on my iPhone and logged into my aol mail. When I went back to my mailbox on my iPhone, the account that had stopped working started downloading all my mail. I had already tried deleting and readding the account as well as restarting my phone before I opened up aol mail through safari.