AOL mail not working on iPhone

It worked for me

Not all wrong, but remember this is a user-to-user technical support forum, not a way to contact Apple.

Let me try to summarize the ways to fix AOL problems (and they are AOL problems, not iPhone):

• If you have 2 factor authentication (2FA) enabled on your AOL account you must generate an application-specific password to use your AOL email with the built-in Mail app. You do this in the security settings on your account on the AOL web site.
• If you don't have 2FA enabled you must go to your AOL security settings on their web site and loosen restrictions temporarily on security to set up the account, or log in to AOL using the Safari web browser, then set up the email account while logged in.
• Probably the easiest way, however, is to download the AOL mail app from the app store and use it instead of the built in mail app.

All of these have been described in more detail by other users in this thread.

Except you no longer have the security protection of 2 step verification. If you plan to continue this way you should have a very secure password, preferably 20 random characters that will be unguessable by anyone who knows you and unhackable when some website where you use it gets compromised.

There are 2 solutions where you can have your cake and eat it too.

1. Enable 2 step verification, then generate an application specific password to use with the Apple mail app for AOL
2. Download and use the AOL email app instead of Apple's mail app.

Thank you! This fixed my issue and It's working again. Tried calling AOL support and they didn't know anything. What's weird with my email is that it looked like it got hacked or something because it popped up for me to enter in my password on my two phones. I logged in online fine and then changed my password and turned on 2 factor authentication and didn't think anything of the App Password link. Tried that after a couple days of frustration and it's now working. Glad I found this link!

I’m having the same issue also my emails been working on this iPhone for the last three years and all of a sudden it just stopped yesterday no incoming No outgoing.

I’m going to give this a try hopefully it works. Will update

Go to login.aol.com and use your email address and Password to login.

Towards the bottom of the page, turn off “2nd verification” iPhone has no way if doing that with current mail program.

Mine works perfectly and all my notes came back too.

I had issues sending. all the support pages kept advising me to check outgoing server. Which I kept doing. The real issue was the port on the server. I went to Apple logged in got my out going port for smtp.aol.com which was different than the port on my phone. So I deleted that server and again entered the same server but with a new port and now my mail is sending again.

Are you / were you using a VPN? I received the same error "incorrect password" from the native iOS mail app even though the password was correct.

When I switched off my VPN, it worked fine. If I had to guess, the mail server is refusing the connection from the VPN site, and iOS reports it as incorrect password.

I went to Apple yesterday, the guy removed my AOL Mail and got all the info off of AOL tech support online to add it back on .. still nothing! he tried it a few times .. even tried on a different phone with no avail.

sooo frustrated .. I use this for business and am so frustrated that I cant send/receive anything on my phone or iPad

I had the same problem. After 2 days of self diagnosis I realized Aol has different passwords for your email account on your mobile phone. You have to get that from your aol mail under accounts on a pc or laptop. You need a mobile app aol password to enter in your phone when you set it up. Then you should go to Apple log into your icloud account and look up your server info. Should be smtp.aol.com. But what I discovered was under that server the Port listed in my iphone was not the same as the one listed on my icloud. So I changed it

When I go through this process, I don’t have an option for adding app in my aol account security!

Argh! This is so frustrating. Was working fine yesterday and not today. Same problem as everyone else...

i had the exact same problem this week- i went to the apple store and they said there was a problem with aol and iPhones since new software update. they installed the Aol app onto my phone which seems to be the solution for the moment.

I actually logged into my AOL account on a computer and under security once you choose two factor authentication then you can choose to enable apps and I believe I selected mail on my iPhone to enable. Once I selected that it gave me the steps with a special code that would be used for the password to set up aol mail on my phone. Then I removed AOL mail from my phone turned it off and turned it back on again. Then when I set AOL Mail back up on my phone I used that special code as the password instead of the normal password.

Exactly what I’m going through. But I recently after 2 months am receiving emails now, but cannot send. Tells me wrong user name/password. I go in and reset them and still same thing. Before it would say incorrect IMAP path or something. Apple knows nothing, blames AOL, Verizon blames Apple and AOL doesn’t have a clue. FRUSTRATING 😡

Finally after a few weeks this is the message I got on my AOL account I followed the instructions and lo and behold my email worked on my Outlook

If you still want to use an app that uses less secure sign in, go to https://login.aol.com/account/security#other-apps and turn on "Allow apps that use less secure sign in". This is not recommended and may leave your account more vulnerable to compromise. To learn more, please visit our help page: https://help.aol.com/.