"Encrypt iPhone Backup" greyed out

Whether I select "iCloud" or "this computer" it remain inaccessible.

iPhone SE, iOS 11.2.6

Posted on Mar 7, 2018 8:58 AM

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1 reply

Demo

Level 10

166,747 points

Mar 7, 2018 9:11 AM in response to Sylvesterthorne

Have you tried quitting iTunes, turn off iCloud Backup on the phone and then launch iTunes again and see if you can select the encrypted backup option?

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"Encrypt iPhone Backup" greyed out

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