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iPhone 7 EarPods activate Siri on short press, instead of playing audio

Issue: I press play on the EarPods remote to turn on audio, but Siri is activated instead.



  • I am doing the short press of the button, not the long press for Siri
  • only happens when trying to play audio, not pause it
  • happens with several pairs of EarPods, both lightning version and 3.5mm+lightning adapter, even new pair that could not have been damaged or exposed to water
  • new issue with iPhone 7, never happened on 3G/4/4S/5/5S/6
  • issue persists from Sept 2016 on iOS 11.0 to present day (11.2.6), even through clean restore
  • doesn't happen every time. Typically only when audio hasn't played for a while. Maybe 1 in every 10 times that audio has been paused for 10 minutes.



Can't replicate it at Apple store because it is so unpredictable. I replicated it once, but this was my first visit so they just replaced my EarPods. Next time it happened, I went back as instructed, but the next guy talked down to me for not being able to replicate it and made a note on my file that it's not a hardware issue


I can't tell whether this is an issue of:


  • iOS 11 in general
  • iPhone 7 in general
  • Audio via lightning port in general
  • My particular situation (whether my iPhone 7, my lightning port (dust? broken/bent pin?), or my iOS 11 setup)


The only things I can rule out are:


  • User error, as the user is the same and the problem is new (and it's easy to tell what is a short press vs a long press)
  • EarPods or lightning adapter, as these have changed multiple times yet the issue persists


Has anyone had this issue? I can't find it documented online. It's annoying as it takes several presses of the button to get out of Siri and get the audio playing, but obviously not some huge deal. I do listen to my headphones a lot, so it's multiple times per day.

Posted on Mar 8, 2018 2:08 PM

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Mar 18, 2018 12:53 PM in response to tsx11

Yeah I’ve been having the same problem for a while (at the latest, mid December of 2017 as that’s when I sent in a report about it on the Feedback Assistant app). I think that it’s only been a problem since iOS 11. Similarly to you, it’s happened across two different sets of Lightning EarPods, the pair that came with my iPhone 7 and the AppleCare replacement I got when one of the pods stopped working properly. So you’re definitely not alone, I’ll probably submit some more feedback as I’m on (as of today) the second latest beta of 11.3 and it’s still an issue.

iPhone 7 EarPods activate Siri on short press, instead of playing audio

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