Would Apple be able to fix an activation locked iPad

Hello,

I have recently purchased the iPad Mini 2 from eBay. It is currently activation locked and I cannot use it. I was wondering if I brought it into Apple and showed proof of my order receipt, if they could be able to unlock it. Would they do that, or?

iPad Mini Wi-Fi, iOS 11.2.6

Posted on Mar 8, 2018 8:26 PM

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Question marked as Top-ranking reply

Posted on Mar 8, 2018 8:27 PM

No, they might do it for the original purchaser with the original purchase receipt.


iCloud: Activation Lock - http://support.apple.com/kb/HT201365 - This is a security feature to deter re-selling of stolen devices.


Turn off Find My iPhone Activation Lock (formerly: Activation Lock: Removing a device from a previous owner’s account) - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it.

2 replies
Question marked as Top-ranking reply

Mar 8, 2018 8:27 PM in response to Rytoku

No, they might do it for the original purchaser with the original purchase receipt.


iCloud: Activation Lock - http://support.apple.com/kb/HT201365 - This is a security feature to deter re-selling of stolen devices.


Turn off Find My iPhone Activation Lock (formerly: Activation Lock: Removing a device from a previous owner’s account) - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it.

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Would Apple be able to fix an activation locked iPad

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