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Question: Mail Displays Wrong Name of Recipient

Mail continues to display the wrong sender name for a specific email address. I have removed it from the Previous Recipients list multiple times, have searched my contacts and it's only under the correct name, and it continues to display incorrectly.

For example, the email address should be displayed as To: "MyCompanyName", but it continues to display "Another Company: Via MyCompanyName."

This is a business email hosted by Google, so it's set up like a Gmail account.

Any advice is greatly appreciated!

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Mar 9, 2018 8:26 PM in response to femftal In response to femftal

Try rebuilding the mailbox.

Rebuild mailbox

If that doesn't work, try re-indexing the mailboxes. This can take awhile if you have a lot of mail.

Reindex messages For El Capitan, try looking in V3. Sierra use V4. High Sierra use V5.

Reindex messages (2) See post by Linc Davis

Mar 9, 2018 8:26 PM

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Question: Mail Displays Wrong Name of Recipient