Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purchased a used iphone 4s and cant unlock the phone locked out

Locked out of phone all together how do I unlock it

Posted on Mar 9, 2018 1:17 PM

Reply
Question marked as Best reply

Posted on Mar 9, 2018 1:21 PM

What do you mean by "unlock"?


1) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: Turn off Find My iPhone Activation Lock - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund.


2) Device lock: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - https://support.apple.com/HT204306

1 reply
Question marked as Best reply

Mar 9, 2018 1:21 PM in response to 1975garygray

What do you mean by "unlock"?


1) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: Turn off Find My iPhone Activation Lock - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund.


2) Device lock: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - https://support.apple.com/HT204306

Purchased a used iphone 4s and cant unlock the phone locked out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.