Related Article

If you can't update or restore your iPhone, iPad, or iPod touch

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: My Itune does not recognise my Iphone 6 and I cannot restore my phone

My phone shut down suddenly. I have been getting help from apple support. But i was not able to restore my phone even when i want to restore it to factory setting. My Itunes does not recognise my phone.


Help!


Regards

Peck

PH

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

Your iTunes version is current.


Please see this article.


https://support.apple.com/en-us/HT204095

Posted on

Page content loaded

User profile for user: PHHowe

Question: My Itune does not recognise my Iphone 6 and I cannot restore my phone