You need to use the same Apple ID (email) and password combination used to log in to iCloud and Turn on Find My iPhone.
Was the iPad bought used? Did you have a different Apple Id before that may have been used for iCloud?
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
You need to use the same Apple ID (email) and password combination used to log in to iCloud and Turn on Find My iPhone.
Was the iPad bought used? Did you have a different Apple Id before that may have been used for iCloud?
Message says i cant use my email to unlock my ipad