i put in two different card numbers and they were both deemed invalid

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Level 1

4 points

i put in two different card numbers and they were both deemed invalid

One of the numbers has been used for months and the other is on my Apple Pay, but I got a message that there was something wrong with my billing. So I checked that and saw it was fine. Re-entered the number and it said it was invalid. So I tried the card I use for Apple Pay and it said it was invalid as well.

Posted on Mar 10, 2018 7:09 PM

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Answer 1

King_Penguin

Level 10

334,144 points

Mar 10, 2018 11:30 PM in response to Jbirdsmom

What is or isn't accepted by iTunes can change over time, whether you've been able to use a card in the past isn't a guarantee that it will always work. By 'Re-entered the number and it said it was invalid' you mean that you've completely removing the card (i.e. the 'none' option showed if you just log into the account) and re-entered it from scratch ?

For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

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i put in two different card numbers and they were both deemed invalid

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