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Question: Moments in Photos

There are photos showing in Moments that I want to permanently delete. But the trashcan icon is greyed out. Any idea how I can delete those photos in Moments. Even when I scroll down there is no delete option. Thank you in advance for the solution.

iPad Pro, iOS 10.2, TV apps

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I finally solved it. The solution is go to settings / iCloud / Photos / iCloud Photo Library. Turn on iCloud Photo Library. This will delete all unwanted photos/videos. You can turn off iCloud Photo LIbrary after if you do not want it on.


The Photos in the path above after iCloud does not have to be on.

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Mar 11, 2018 12:38 PM in response to Mariansapple In response to Mariansapple

Photos that you synced with iTunes to the iPad cannot be deleted on the iPad at all. To delete them, sync with iTunes and deselect all photo albums in iTunes from syncing to the iPad, so no photos will sync back to the device.

Mar 11, 2018 12:38 PM

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Mar 11, 2018 12:38 PM in response to Mariansapple In response to Mariansapple

I went in again, this time syncing ipad in iTunes - Photos. I reset my iPad. Same thing. Trashcan is still greyed out in Moments of Photos in iPad.

Mar 11, 2018 12:38 PM

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Mar 12, 2018 12:29 PM in response to léonie In response to léonie

No the photos have never been edited. I suspect it is a bug with iOS 11. The bug could be such that if the photos are likewise in Memories and it so happened they have been deleted in Memories prior to deleting them in Moments, that’s when this issue arises. I reported it to Apple feedback.

Mar 12, 2018 12:29 PM

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Apr 2, 2018 11:49 AM in response to Mariansapple In response to Mariansapple

I finally solved it. The solution is go to settings / iCloud / Photos / iCloud Photo Library. Turn on iCloud Photo Library. This will delete all unwanted photos/videos. You can turn off iCloud Photo LIbrary after if you do not want it on.


The Photos in the path above after iCloud does not have to be on.

Apr 2, 2018 11:49 AM

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Apr 3, 2018 8:01 PM in response to Mariansapple In response to Mariansapple

The solution that worked for you is consonant with the earlier suggestion that these problem photos had been synced to the phone using iTunes.


"When you turn on iCloud Photo Library, any photos and videos synced using iTunes are removed from your iOS devices."

from "iCloud: iCloud Photo Library or iTunes?"

https://support.apple.com/kb/PH19451

Apr 3, 2018 8:01 PM

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Apr 3, 2018 11:36 PM in response to markwmsn In response to markwmsn

In all honesty, I never understood to this point the function of “syncing” in iTunes. Nonetheless, when I did the syncing in iTunes, the photos in Moments still remained, never got deleted.


Neither do I understand how what I did solved it. But it did.


What happened was I saw a comment from another website similarly worded as my issue and followed the thread. Someone just said in plain english to go to settings... exactly like how I worded what I did.

Apr 3, 2018 11:36 PM

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Apr 4, 2018 11:13 AM in response to Mariansapple In response to Mariansapple

The point of "syncing" in iTunes is to force-download items (songs, photos, etc.) from a computer to an iPhone or like device. Each "sync" ensures that the iPhone contains the set of (songs, photos, etc.) selected on that sync is on the phone, and any items previously synced but no longer selected are removed. The latter is how you removed iTunes-synced items from the device: re-sync with those items no longer selected. In the extreme, re-sync with no photos selected (e.g. by selecting only an empty folder) to remove all previously synced photos.


As you learned, enabling iCloud Photo Library also removes all iTunes-synced photos, since Apple has declared the two syncing mechanisms mutually exclusive.

Apr 4, 2018 11:13 AM

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Question: Moments in Photos