Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot download app. Apple ID locked even after resetting password.

Hello. In my case i have not forgotten my password. The problem is that everytime I try to download an app and after signing in, it says "your Apple ID has been Locked for security reasons. To unlock it you must verify your identity". Even after resetting my password multiple times, the same issue persists. Please help!

Posted on Mar 10, 2018 10:51 PM

Reply
Question marked as Best reply

Posted on Mar 11, 2018 6:17 AM

Apple ID is locked or disabled

What to do after you change your Apple ID or password - Apple Support


If necessary, contact iTunes Support. Scroll to the bottom of the page in the 2nd link.


iTunes Support



iTunes Support – world wide

2 replies

Cannot download app. Apple ID locked even after resetting password.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.