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Question: why does my debit card get declined for payment method

iPhone 7plus

Keeps getting declined on payment method I’ve tried everything resetting it and making a new Apple ID but still not worked

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Mar 11, 2018 5:44 AM in response to jamiefrombanbury In response to jamiefrombanbury

Many debit cards are no longer acceptable. Cards that are acceptable feature in the Accounts and Billing page when you click on Edit against your card number. Try a Credit card or buy a gift voucher.

Mar 11, 2018 5:44 AM

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Mar 11, 2018 6:14 AM in response to seventy one In response to seventy one

As I wrote. First check your billing details in your account page. If it does not show your debit card, change your account to include a credit card or buy a gift voucher and redeem it against your account.


If you can still make no progress, go to the contact support link (top of page), click on that and go to billing and ask them to phone you.


We have no access to your account, that is why we cannot offer help in that direction.

Mar 11, 2018 6:14 AM

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User profile for user: jamiefrombanbury

Question: why does my debit card get declined for payment method