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Question: facetime keeps failing after connecting. itll connect for a few seconds then fail again. Me and my boyfriend are long distance so facetime is largely how we communicate. please help!

FaceTime failing

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Mar 12, 2018 11:50 AM in response to bobby5299 In response to bobby5299

Hello Bobby,

Thanks for reaching out to the Apple Support Communities. I understand you're having some trouble making FaceTime calls, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

If the behavior persists or you run into any trouble, please reach out again.
​Best Regards.

Mar 12, 2018 11:50 AM

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Question: facetime keeps failing after connecting. itll connect for a few seconds then fail again. Me and my boyfriend are long distance so facetime is largely how we communicate. please help!