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Question: problem updating from Yosemite to High Sierra

hi! it's been one and half a day that i'm trying to update my new macbook 2015 (which os is Yosemite) to High Sierra.. but every time i started to update it from the installer in app store it failed in the middle of instalation.

also it doesn't show the remaining time in the installer window.. i wonder if there is a problem with it or what! i really need to update my mac!

MacBook Pro with Retina display, OS X Yosemite (10.10.5), null

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User profile for user: reyhanafromflorida

Question: problem updating from Yosemite to High Sierra