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If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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Question: iPhone disabled - no computer access

Can someone answer this question in plain English*? Here's the problem:

  • I cannot get into an iPhone 6s.
  • The screen states "iPhone is disabled. Please connect to iTunes."
  • I do not have a computer with iTunes on it.
  • End goal: to gain access to the iPhone 6s.

So, how do I fix this? Is it possible without iTunes?

Thank you.

*Examples of advice that's not plain English: "usbaap1.idf," "Locate and expand the Universal Serial Bus controllers section," etc.

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Mar 11, 2018 2:17 PM in response to ryan.smith In response to ryan.smith

You obviously have access to some kind of computing device with access to the Internet. Hopefully, you have Fin My iPhone enabled on your phone. If you do, sign into your account at and use it to erase the phone.

Mar 11, 2018 2:17 PM

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Question: iPhone disabled - no computer access