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Question: iCloud/iTunes sign-in issue

Been out of town for a week and yesterday I noticed that the Macbook was asking for the iCloud password upon startup. It wouldn't accept the known password so I just ignored it. However, this morning the same thing happened. I could sign into my Apple account online with the same password so I ended up resetting it for the Apple account/iCloud account and restarted the computer. Same thing on boot up: asks for iCloud password.


Yesterday, when all this was initially raising its head, I downloaded an iTunes update, thinking that would solve the problem. But if I open iTunes it rejects my password and I then get stuck in a password rest loop across this Macbook and my iPad. It's driving me insane!


Running Yosemite on a mid-2010 Macbook Pro.

MacBook Pro, Mac OS X (10.5.5)

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Mar 12, 2018 7:59 AM in response to ross661 In response to ross661

Did you follow the steps in the last article I posted a link to? What happens when you try? Error message(s)?


Do you have access to another network where you can try to log in? That has worked for several people.


Try a restart.



Try a forced restart.


Reset Device


Reset – iPhone 7

Mar 12, 2018 7:59 AM

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Question: iCloud/iTunes sign-in issue