Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Kernel panic on MacBook Pro 2017

Hello.

Yesterday I worked on my MacBook Pro. I decided to change the settings of my wifi router through the browser Safari. Suddenly the MacBook turned off and the message "your computer restarted because of a problem" appeared on the screen and the MacBook rebooted.

I would like to deal with this problem, please help to decipher the logs.

At this time, an external hard drive was connected to the MacBook, maybe there is a problem in it?

Help me please.

////////////////


Mon Mar 12 00:53:34 2018



*** Panic Report ***

panic(cpu 0 caller 0xffffff801af50d3f): "compressed PTE 0xfffffe9fe27df8c8 0xc000000000000000 has extra bits 0x8000000000000000: corrupted?"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4570.41.2/o sfmk/i386/pmap_x86_common.c:594

Backtrace (CPU 0), Frame : Return Address

0xffffff921df037d0 : 0xffffff801ae4f606

0xffffff921df03820 : 0xffffff801af7c654

0xffffff921df03860 : 0xffffff801af6e149

0xffffff921df038e0 : 0xffffff801ae01120

0xffffff921df03900 : 0xffffff801ae4f03c

0xffffff921df03a30 : 0xffffff801ae4edbc

0xffffff921df03a90 : 0xffffff801af50d3f

0xffffff921df03bf0 : 0xffffff801aed0a70

0xffffff921df03d50 : 0xffffff801aed227b

0xffffff921df03f00 : 0xffffff801af6e6b2

0xffffff921df03fa0 : 0xffffff801ae01032



BSD process name corresponding to current thread: softwareupdated



Mac OS version:

17D102



Kernel version:

Darwin Kernel Version 17.4.0: Sun Dec 17 09:19:54 PST 2017; root:xnu-4570.41.2~1/RELEASE_X86_64

Kernel UUID: 18D901F1-4A03-3FF1-AE34-C26B2732F13C

Kernel slide: 0x000000001aa00000

Kernel text base: 0xffffff801ac00000

__HIB text base: 0xffffff801ab00000

System model name: MacBookPro14,3 (Mac-551B86E5744E2388)



System uptime in nanoseconds: 12031406883536

last loaded kext at 11656435410223: com.apple.filesystems.smbfs 3.2.1 (addr 0xffffff7fa07ce000, size 434176)

loaded kexts:

com.adguard.nfext 10

com.paragon-software.filesystems.ntfs 70.1.15

com.apple.filesystems.smbfs 3.2.1

com.apple.iokit.SCSITaskUserClient 404.30.2

com.apple.filesystems.msdosfs 1.10

com.apple.driver.AudioAUUC 1.70

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.23.30

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHDAHardwareConfigDriver 280.12

com.apple.driver.AppleHDA 280.12

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.kext.AMDFramebuffer 1.6.0

com.apple.driver.AppleGraphicsDevicePolicy 3.16.21

com.apple.kext.AMDRadeonX4200 1.6.0

com.apple.AGDCPluginDisplayMetrics 3.16.2

com.apple.kext.AMDRadeonX4150 1.6.0

com.apple.kext.AMDRadeonX4100 1.6.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleHIDALSService 1

com.apple.kext.AMD9515Controller 1.6.0

com.apple.kext.AMD9510Controller 1.6.0

com.apple.kext.AMD9520Controller 1.6.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.2f2

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.kext.AMD9500Controller 1.6.0

com.apple.driver.AGDCBacklightControl 3.16.2

com.apple.driver.AppleIntelKBLGraphics 10.3.0

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.eficheck 1

com.apple.driver.AppleEmbeddedOSSupportHost 1

com.apple.driver.AppleBacklight 170.10.2

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMuxControl 3.16.21

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.5.3

com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.0

com.apple.filesystems.apfs 748.41.3

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.filesystems.hfs.kext 407.30.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleTopCaseHIDEventDriver 127

com.apple.driver.AirPort.BrcmNIC 1220.28.1a3

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.IOBufferCopyEngineTest 1

com.apple.driver.usb.cdc.acm 5.0.0

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 280.12

com.apple.kext.OSvKernDSPLib 526

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.2f2

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2

com.apple.kext.AMDSupport 1.6.0

com.apple.AppleGPUWrangler 3.16.2

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleThunderboltEDMSink 4.1.2

com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2

com.apple.kext.AMDRadeonX4000HWServices 1.6.0

com.apple.driver.AppleHDAController 280.12

com.apple.iokit.IOHDAFamily 280.12

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.AppleGraphicsControl 3.16.21

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.iokit.IONDRVSupport 517.22

com.apple.AppleGraphicsDeviceControl 3.16.21

com.apple.iokit.IOAcceleratorFamily2 376.6

com.apple.iokit.IOGraphicsFamily 517.22

com.apple.iokit.IOSurface 209.2.2

com.apple.driver.usb.cdc.ecm 5.0.0

com.apple.driver.usb.cdc.ncm 5.0.0

com.apple.driver.usb.AppleUSBiBridge 1.0

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 1204.13

com.apple.driver.AppleHIDKeyboard 203

com.apple.driver.AppleHSBluetoothDriver 127

com.apple.driver.IOBluetoothHIDDriver 6.0.2f2

com.apple.iokit.IOBluetoothFamily 6.0.2f2

com.apple.driver.AppleMultitouchDriver 1204.13

com.apple.driver.AppleInputDeviceSupport 1201.8

com.apple.driver.AppleHSSPIHIDDriver 52

com.apple.driver.AppleHSSPISupport 52

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleThunderboltNHI 4.5.6

com.apple.driver.AppleHPM 3.1.3

com.apple.iokit.IOThunderboltFamily 6.6.3

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOBufferCopyEngineFamily 1

com.apple.driver.DiskImages 480.30.2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.30.4

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.30.1

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 650.5

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMCRTC 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0



EOF



System Profile:

Network Service: Wi-Fi, AirPort, en0

Boot Volume File System Type: apfs

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

USB Device: USB 3.0 Bus

USB Device: iBridge

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.1

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.1

Model: MacBookPro14,3, BootROM MBP143.0169.B00, 4 processors, Intel Core i7, 2,9 GHz, 16 GB, SMC 2.45f0

Graphics: Intel HD Graphics 630, Intel HD Graphics 630, Built-In

Graphics: Radeon Pro 560, Radeon Pro 560, PCIe, 4 GB

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.77.37.5.1a3)

Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports

Posted on

Reply

Page content loaded

Mar 12, 2018 9:47 AM in response to Starsos In response to Starsos

Does it start up again normally? If not, try using Safe Mode to back up your data and then reinstall macOS. If that doesn't fix it, there may be a motherboard issue. Since it's as new as yours it should be under warranty and you should take it to Apple and have them look at it.


Use safe mode to isolate issues with your Mac - Apple Support


How to reinstall macOS - Apple Support

Mar 12, 2018 9:47 AM

Reply Helpful
User profile for user: Starsos

Question: Kernel panic on MacBook Pro 2017