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Question: How do I get my photos back on my device

My pictures and videos have all deleted themselves from my device even though they are showing up on my icloud, how do I get them back on my device

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Mar 13, 2018 12:48 PM in response to Robyn00x In response to Robyn00x

Hello and welcome to Apple Support Communities Robyn00x,

I see that your photos and videos are missing from your device. I know how important the photos and videos are that I have on my iPhone, so I'd be happy to help and see if we can resolve this quickly for you.

Let's start by having you check your settings and make sure that you have iCloud Photo Library still enabled:

Turn on iCloud Photo Library

On your iPhone, iPad, or iPod touch with iOS 10.3 or later, go to Settings > [your name] > iCloud > Photos, then turn on iCloud Photo Library. In iOS 10.2 or earlier, go to Settings > iCloud > Photos.

iCloud Photo Library
Thank you for using Apple Support Communities.
Have a great day!

Mar 13, 2018 12:48 PM

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Question: How do I get my photos back on my device