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Question: Push notifications while on mobile network

Hi everyone, I am unable to get push notifications while using mobile network.

For example, when the Whatsapp app is closed, I don't get any notification about new messages, yet if I do get the app open, I recieve them regularly. It is the same whit a few other apps.

For the record, the mobile network is working well. The problem is not there when I am connected to Wi-Fi.

*Push notification settings are OKAY as well.


Any suggestions?


Thanks.

iPhone 8, null

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Mar 12, 2018 2:59 PM in response to Shalaz In response to Shalaz

Check Settings>Cellular>Cellular data ON... and check it for all the apps that appear scrolling down.

If everything is ON, I would check your mobile data plan contacting your carrier. They should be able to help you.

Regards

Giulio

Mar 12, 2018 2:59 PM

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Question: Push notifications while on mobile network