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Question: IPhone Repair

Why do the stores in my area (KC) have such a long lead time to get an appointment? In fact, there are no appointments currently available, I just want my phone fixed.

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Mar 12, 2018 6:40 PM in response to jaris69 In response to jaris69

jaris69 wrote:


Why do the stores in my area (KC) have such a long lead time to get an appointment? In fact, there are no appointments currently available, I just want my phone fixed.


Right now it's the battery replacement program that creating unprecedented demand for appointments. However, if you can make it to a store, they have a longer window of availability - two weeks as opposed to the one week that's available online. Just ask who is the point person. Should be carrying an iPad Mini and possibly have a line of people waiting to check-in for their appointments.

Mar 12, 2018 6:40 PM

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Question: IPhone Repair