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Question: Mac High Sierra Not Syncing with Mac Mail

Please help me!


I've setup gmail Imap on my mac mail and it's not syncing since upgrading to high sierra.


I've deleted the account from my mail twice - and it's syncs for a week and then stops again.


Has anyone figured out a solve for this issue?

MacBook Pro, macOS High Sierra (10.13.3)

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Mar 13, 2018 8:47 AM in response to Iamnotacrook78 In response to Iamnotacrook78

Hi there, Iamnotacrook78!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with your emails not syncing to your Mail app and I am happy to help out! You’ve tried a great step removing and adding the account back to your Mail and next, take a look at this article with steps to follow If emails appear to be missing in Mail on Mac. These will be the best steps to troubleshoot the issue.
Let me know he results and take care!

Mar 13, 2018 8:47 AM

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Mar 14, 2018 10:27 AM in response to Iamnotacrook78 In response to Iamnotacrook78

Thanks for getting back to us, Iamnotacrook78!
We appreciate you keeping us posted and since those steps did not work, it might be best at this point to follow these steps for How to back up your Mac. Once you have a backup, check out this article with steps for How to reinstall macOS and reinstall the operating system.
Keep us updated!

Mar 14, 2018 10:27 AM

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Question: Mac High Sierra Not Syncing with Mac Mail