I can't change Apple ID email because it matches notification email

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I've already tried looking in all apps and accounts connected but I can't find anything.

Posted on Mar 13, 2018 1:42 AM

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Posted on Mar 13, 2018 6:57 AM

If your e-mail address was associated with the ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. You will need to get another e-mail address to use as your Apple ID. If you wish to further pursue the problem, contact Apple ID Support.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

1 reply
Question marked as Top-ranking reply

Mar 13, 2018 6:57 AM in response to dchavitaa

If your e-mail address was associated with the ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. You will need to get another e-mail address to use as your Apple ID. If you wish to further pursue the problem, contact Apple ID Support.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

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I can't change Apple ID email because it matches notification email

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