Question: ITUNES problem
I'm on Windows 10 and have been unable to use itunes since June 2017.
itunes will freeze on my device connection or on starting the program itself.
I went on the net and was advised to uninstall or update my itunes and windows. Windows is updated.
Problem is whenever I download an itunes update, the installing process will get stuck at Windows Installer (Please wait while Windows configures Itunes) and I cant uninstall itunes either as the installer will be stuck at the said part.
Uninstalling using 3rd party program also didnt help.
I'm trying to backup my iphone 6 as I want to switch to new device but will be unable to do so because of the itunes problem.
Itunes is stuck in my laptop, I cant use it and I cant either update or remove it. I'm this close from reformatting my laptop because of the problem.
Please kindly advice.