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When I edit "My Card" in contacts on my iphone with my information it deletes when I leave contacts and creates a contact un my name, but leaves my card empty.

iPhone X, iOS 11.2.1

Posted on Mar 13, 2018 12:16 PM

Best reply

Community Specialist

Posted on Mar 14, 2018 10:14 AM

Hi fromgreenland,

I understand that your contact card is not saving the information you're adding on your iPhone. It looks like it updates a contact with your name but not your card.

If you haven't done so already, I recommend to close out of the Contacts app and restart your iPhone, then see if you're able to edit your contact card.

Force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch

If you're still unable to edit your contact card, you may want to try deleting the Contacts app then reinstalling it on your iPhone. Deleting the app shouldn't erase any of your contact information, they are still available in the Phone app.

Remove built-in Apple apps from the Home screen on your iOS 10 device or Apple Watch
Let me know how those steps work out for you and thanks for posting in the Apple Support Community.
Best regards.

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When I edit "My Card" in contacts on my iphone with my information it deletes when I leave contacts and creates a contact un my name, but leaves my card empty.

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