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Question: Broken AW Series 2 screen, what are my options (pic inside)?

So the most awful thing happened today: I accidentally dropped my AW Series 2 on a concrete floor and the results can be seen below. 😢


Based on that photo, do you think the water proofing still holds? (I swim a lot with my watch)


What are my options now?

I googled around and it seems that changing the screen can be costly. I don't have Apple Care.


Thanks for any help!

-Janne

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Apple Watch Series 2, iOS 11.2.6

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Mar 15, 2018 3:05 PM in response to janne220 In response to janne220

Hey janne220,

I understand you're looking into service options for your Apple Watch. I'd be happy to help provide guidance on that.

Using this article, you can find more information about servicing your Apple Watch:

Apple Watch Service Answer Center - Apple Support
Be sure to follow this section of the article specifically for your issue:

Screen damage

If your Apple Watch screen breaks accidentally, you can replace your Apple Watch for an out-of-warranty fee. The Apple warranty doesn’t cover damage caused by accident or abuse.

If your screen cracks due to a manufacturing defect, it’s covered by the Apple warranty and consumer law.

The final cost to service an accidentally damaged screen depends on your Apple Watch model, any additional damage, and if you have AppleCare+ coverage.

If you have AppleCare+, it covers up to two incidents of accidental damage. Coverage does not include cosmetic damage, such as scratches. Each incident has a service fee. You can use an incident for screen damage. If you don’t have AppleCare+, see our out-of-warranty fees.

See Apple service pricing
Set up service

Take care!

Mar 15, 2018 3:05 PM

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Question: Broken AW Series 2 screen, what are my options (pic inside)?