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Question: I updated my iPhone 8 Plus to IOS 11.2.6 and now my apps are acting weird and my music apps are skipping

I have restarted my phone and nothing worked.

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Mar 14, 2018 11:20 AM in response to _Alice03 In response to _Alice03

Hey, _Alice03.


It appears that the applications on your iPhone aren't responding as expected since you updated to iOS 11.2.6. I'm happy to help.


Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes


If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once again.


Let me know how that goes.


Take care!

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Question marked as Helpful

Mar 14, 2018 11:20 AM in response to _Alice03 In response to _Alice03

Hey, _Alice03.


It appears that the applications on your iPhone aren't responding as expected since you updated to iOS 11.2.6. I'm happy to help.


Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes


If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once again.


Let me know how that goes.


Take care!

Mar 14, 2018 11:20 AM

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Question: I updated my iPhone 8 Plus to IOS 11.2.6 and now my apps are acting weird and my music apps are skipping