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Question: iPhone 7 Overheating and Battery Drain

Hello,


When doing things a simple as using Instagram or listening to music with the screen on, the battery drains extremely fast if I don't have low power mode on (3-5% every few minutes) on my iPhone 7, Jet Black. Location usage is not an issue; furthermore, my phone gets extremely hot at random times of the day, too. I used to own an iPad and that would never happen to me, could it be because I am using data for everything in iOS (I have unlimited) or is there something in the background that is causing this?

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Mar 14, 2018 11:26 AM in response to Mv5903 In response to Mv5903

Hi Mv5903,

I'm happy to provide some help with your iPhone battery issues. I understand that it drains quicker than expected, and gets warm.

Check out the following resources for help with your iPhone temperature and Battery performance:

Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
iPhone Battery and Performance - Apple Support
Thanks for using the Apple Support Communities. Cheers!

Mar 14, 2018 11:26 AM

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Question: iPhone 7 Overheating and Battery Drain