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Mac running very slow

I would love some help. I honestly have gotten to where I don't use my Mac very often at all because it seems to be so slow - I guess it's beachballing? I ran EtreCheck and pasted the report. Any suggestions for getting it up and going again? Thanks so much.


EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-13 21:24:15

Download EtreCheck from https://etrecheck.com

Runtime: 5:40

Performance: Below Average


Problem: Beachballing


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (21.5-inch, Late 2013)

iMac Model: iMac14,3

1 2.9 GHz Intel Core i5 (i5-4570S) CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok


Video Information:

NVIDIA GeForce GT 750M - VRAM: 1 GB

iMac 1920 x 1080


Drives:

disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (636.59 GB free)

Journaled HFS+

Mount point: /


Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en0: Ethernet

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en5: iPhone

Interface en6: iPhone 2

Interface en7: iPhone 3

Interface en8: iPhone 4

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 11.98 GB available

iCloud Status: 67 pending files


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About a day

System Load: 2.32 (1 min ago) 2.35 (5 min ago) 2.21 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist

Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.coupons.coupond.plist

Executable: /Library/Application Support/Coupons/coupond launchd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist

Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist

Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

NameVersion
Curse Updater6.2.0.0
LeapFrogMonitor7
Blizzard Launcher1.11.2.2351
LeapFrog Connect for LeapStart Interactive Learning System1.0
Agent2.10.0 (5459)
LeapFrog Connect 22.0.16
World of Warcraft Launcher1.11.4.2369
LeapFrogConnect8.0.7.20090
OverDrive Media ConsoleVersion 1.2.0
GoogleTalkPlugin5.41.3.0
Diablo III Launcher1.13.0.2744
Blizzard Error1.5.5.0
World of Warcraft Setup1.1.1.1575
Diablo III Setup1.12.2.2583
LeapFrogLauncher7
Adobe Flash Player Install Manager21.0.0.226
DVD Player5.8
quicklookd325.0
AuthManager_Mac5.3.0
Uninstall Coupon Printing SoftwareVersion 1.2.1
Canon IJ Printer Utility7.27.2
GoogleVoiceAndVideoUninstaller5.41.3.0
Aimersoft DVD Ripper4.0.0
iMovie 9.09.0.9
Error Reporter1.1
InkServer10.9


Kernel Extensions:

/Library/Extensions

[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 1.0)

/System/Library/Extensions

[Not Loaded] LfEtherConfig.kext (2.0)

[Not Loaded] LfConnectDriver.kext (1.16.1 - SDK 10.9)


System Launch Agents:

[Not Loaded] 9 Apple tasks
[Loaded] 162 Apple tasks
[Running] 119 Apple tasks


System Launch Daemons:

[Not Loaded] 37 Apple tasks
[Loaded] 173 Apple tasks
[Running] 121 Apple tasks
[Other] One Apple task


Launch Agents:

[Loaded] com.coupons.coupond.plist (? d6de63d4 - installed 2015-04-07)
[Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-01-26)
[Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-01-26)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)
[Running] com.citrix.ReceiverHelper.plist (? 75b63b97 - installed 2016-01-26)
[Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed )


Launch Daemons:

[Other] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-15)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
[Loaded] com.leapfrog.connect2.authdaemon.plist (? 478a129b - installed 2017-08-19)
[Loaded] com.ea.origin.ESHelper.plist (? e69d1fe1 - installed 2015-12-13)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05)
[Loaded] com.leapfrog.connect.authdaemon.plist (LeapFrog Enterprises, Inc. - installed 2018-02-11)
[Loaded] jp.co.canon.MasterInstaller.plist (? 81ce49d7 - installed 2014-06-08)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2015-07-31)
[Running] com.leapfrog.connect2.lflauncher.plist (LeapFrog Enterprises, Inc. - installed 2017-06-19)
[Running] com.leapfrog.connect.monitor.plist (LeapFrog Enterprises, Inc. - installed 2017-11-03)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-01-23)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

P72E3GC48.com.dashlane.DashlaneAgent SMLoginItem (Mac App Store - installed 2018-02-15)

(/Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane. DashlaneAgent.app)


Internet Plug-ins:

FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-21)

QuickTime Plugin: 7.7.3 (installed 2018-01-19)

Flash Player: 21.0.0.226 (installed 2016-04-21)

CouponPrinter-FireFox_v2: 5.1.4 (installed 2015-04-07)

NP_2020Player_IKEA: 5.0.94.1 (installed 2012-09-28)

NP_2020Player_WEB: 5.0.94.0 (installed 2011-10-26)

CitrixICAClientPlugIn: 12.1.100 (installed 2016-01-26)

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

JavaAppletPlugin: 15.0.1 (installed 2014-11-10)


Safari Extensions:

Plan To Eat - Recipe Clipper.safariextz - Plan To Eat - http://www.plantoeat.com (installed 2015-09-04)
Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-30)
Dashlane.safariextz - Dashlane Inc. - http://www.dashlane.com (installed 2017-05-15)
Pin It Button.safariextz - Pinterest, Inc. - http://www.pinterest.com/ (installed 2015-12-13)


3rd Party Preference Panes:

Flash Player (installed 2016-04-15)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPU
clouddApple42
Google Chrome Helper (8)Google, Inc.25
kernel_taskApple19
birdApple16
Google ChromeGoogle, Inc.5


Top Processes by Memory:

Process (count)SourceRAM usage
Google Chrome Helper (9)Google, Inc.1.18 GB
kernel_taskApple755 MB
mdworker (15)Apple318 MB
mds_storesApple307 MB
Google ChromeGoogle, Inc.202 MB


Top Processes by Network Use:

ProcessSourceInputOutput
nsurlsessiondApple10 KB31 MB
mDNSResponderApple8 MB5 MB
clouddApple192 KB500 KB
usbmuxdApple45 KB33 KB
apsdApple28 KB12 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
MessagesApple11
Google Chrome Helper (9)Google, Inc.9
WindowServerApple7
Google ChromeGoogle, Inc.3
clouddApple2


Virtual Memory Information:

Available RAM2.65 GB
Free RAM46 MB
Used RAM5.35 GB
Cached files2.60 GB
Swap Used16 MB


Diagnostics Information (past 7 days):

2018-03-12 11:29:27 Last Shutdown Cause: 0 - Power loss (once)


End of report

iMac

Posted on Mar 13, 2018 8:38 PM

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Mac running very slow

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