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Question: Keep getting message telling me this Mac can't connect to iCloud because of problem with me old email. I recently changed emails and set up a new Apple ID

How do I get rid of old Apple ID associated with my old email that doesn't exist anymore?

iMac, OS X Yosemite (10.10.5)

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Mar 14, 2018 7:26 AM in response to darlene1216 In response to darlene1216

You need to sign out of the old ID. You should then be able to sign in with the new ID.


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

Mar 14, 2018 7:26 AM

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Question: Keep getting message telling me this Mac can't connect to iCloud because of problem with me old email. I recently changed emails and set up a new Apple ID