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Keep getting message telling me this Mac can't connect to iCloud because of problem with me old email. I recently changed emails and set up a new Apple ID

How do I get rid of old Apple ID associated with my old email that doesn't exist anymore?

iMac, OS X Yosemite (10.10.5)

Posted on Mar 14, 2018 5:51 AM

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1 reply

Mar 14, 2018 7:26 AM in response to darlene1216

You need to sign out of the old ID. You should then be able to sign in with the new ID.


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


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Keep getting message telling me this Mac can't connect to iCloud because of problem with me old email. I recently changed emails and set up a new Apple ID

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