Screen with warning of Virus and malicious applications pop up screen

Hi,

I got this message today on my Mac OSX, is it legit? Should I call apple support? I called and someone with Indian accent answered. Thank you!

User uploaded file

MacBook, iOS 10.3.3

Posted on Mar 14, 2018 7:01 AM

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Posted on Jul 18, 2018 6:33 AM

Started when I got notice to update Flash player.

That wasn't Flash. You installed a newer forum of malicious adware that intentionally blocks access to certain sites. All in the attempt to prevent you from removing it and believing you need to call whatever crook's phone number is displayed.


In the future, never, ever believe any site that tells you to update Flash, Java, that you need a codec, or anything else that comes from them. The one and only place to acquire Flash is from Adobe. Java from Oracle (for the latest version), or Java 6 from Apple.


Restart the Mac in Safe Mode (restart and hold down the Shift key). This will prevent all but the most basic OS functions from loading. From there, you'll be able to download and run MalwareBytes for Mac. It will look for, and offer to remove any garbage it finds.


The screen may flicker or draw with strange looking horizontal strips as Safe Mode boots. That's normal since the OS is using a very generic video driver instead of the one meant for your graphics hardware.

47 replies

Jul 8, 2018 3:24 PM in response to BluebirdDay

Hello Lou,


I don’t know how that works. I’ve tested MBAM many times just to see how it works (it’s evolved over the years from its humble beginnings as a script). But I’ve never purchased the premium version.


The upgrade page is here:


Products and pricing | Malwarebytes


$40 per year subscription fee to run MBAM for one device, $60 per year for a 3 device license. The main features are listed here:


Antivirus Replacement for Mac - Scan and Remove Malware | Malwarebytes


These features run out after 30 days for the free version. It really depends on how risky your computer usage is if you feel you need MBAM watching your system live at all times. I prefer to just keep current backups and stay away from sites that are a virtual guarantee to get you in trouble. Such as P2P file sharing, torrents, etc. Basically, any site offering commerical/copyrighted movies/music/software for “free”. There’s no such thing as free from these places. They almost always come with malware attached.

May 9, 2018 3:14 AM in response to swrs

I got the same message this morning, while backing up my iPhone. Thankfully I noticed the IP address was a fake address and closed the open window. Just thought apple should know about it, before it goes viral and or becomes an issue.

User uploaded file

Your system is infected with 3 viruses!Wednesday, 9 May 2018 11:01

Your Mac is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware. System damage: 28.1% - Immediate removal required!


The immediate removal of the viruses is required to prevent further system damage, loss of Apps, Photos or other files.
Traces of 1 phishing/spyware were found on your Mac with OSX.
Personal and banking information are at risk.

To avoid more damage click on 'Scan Now' immediately. Our deep scan will provide help immediately!
1 minute and 38 seconds remaining before damage is permanent.

Jun 27, 2018 3:44 PM in response to swrs

Now that there are many who have agreed that they get this also, my question is; what is the fix for this.


I took my MacBook to Apple at at Mall near me. The man fixed it for me. However, yesterday my daughter was using my MacBook and it is back. I do not know where the man went to fix this, so....how is this fixed?


What happens on my Mac, is that same page actually 'takes over' and I cannot get off it. It freezes me out. So, I have to delete history, close down Safari, and start all over again to what I was doing online. This gets old the first time it happens.


Along with this, and I would guess because of this, what happens is when I first open Safari, the rainbow ball keeps spinning and spinning, like it's loading things, and that also freezes me out for a time. Safari never did this before getting the junk threatening webpage.


So.....why is this coming through my Mac security settings? and continuing interrupting what I am doing online? - HOW do I clear this off Safari on my Mac? Short of taking my Mac to Apple again?

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Screen with warning of Virus and malicious applications pop up screen

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