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Shazam on Apple Watch - not working

I have the Apple Watch Series 3 - GPS only. I installed Shazam but everytime I launch it on the watch, it says it is listening and "we'll tap you when we find a match" - from there it goes to telling me that it was saved until a match is found. It doesn't go anywhere from there. Shazam on my iPhone will recognize te same song, but not on the watch. Very frustrating. Any suggestions?

Apple Watch Series 3, watchOS 4.2.3, gps only

Posted on Mar 14, 2018 9:17 AM

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Posted on Mar 16, 2018 5:44 AM

Hi There,


Could you please confirm that your Watch was either paired to your iPhone at the time, or if the Watch had sufficient signal. If you could try running other internet based applications from the watch before and after using Shazam and let me know the results.

If you find you have a good connection and the Watch is loading internet applications successfully, then I would suggest re-installing the App using the Watch App on the paired iPhone.


Failing that, I would suggest resetting the Watch and then re-pairing with the iPhone and seeing if this makes a difference.


Hope this helps!


A.

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Shazam on Apple Watch - not working

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