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Question: How can I get a refund netflix charge to my visa through iTunes? I already have free Netflix through T-Mobile

How do I get a refuna I have Netflix through T-Mobile free. I was charged $10.99 for the month of March to April

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Mar 14, 2018 10:23 AM in response to adraina In response to adraina

View, change, or cancel your subscriptions - https://support.apple.com/HT202039 - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase. For a new subscription the sale is probably effective from when you first agree to subscribe.


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. To request a refund:


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Store Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

Mar 14, 2018 10:23 AM

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Question: How can I get a refund netflix charge to my visa through iTunes? I already have free Netflix through T-Mobile