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Question: WiFi

My iPhone6 sync. Over WiFi help me please very slow internet problem

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Mar 15, 2018 8:12 AM in response to Phokhwarlay In response to Phokhwarlay

Hello Phokhwarlay,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having issues with Wi-Fi on your iPhone as well as issues with using Wi-Fi to sync with iTunes on your computer. To help resolve these issues, please check for potential sources of interference, make sure you have the recommended Wi-Fi router settings and other steps from these resources on your situation.

Get help

If you can't set iTunes to sync over Wi-Fi, or if sync doesn't work:

  1. Restart your computer and iOS device.
  2. Make sure that your computer and iOS device are on the same Wi-Fi network. Syncing doesn't work over an Ethernet to Wi-Fi connection.
  3. In your firewall settings, make sure that TCP ports 123 and 3689, and UDP ports 123 and 5353 are open. If you need help with this step, contact your computer or router manufacturer or check the instructions for your firewall or security software.

Potential sources of Wi-Fi and Bluetooth interference

Recommended settings for Wi-Fi routers and access points

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Sync your iPhone, iPad, or iPod touch with iTunes using Wi-Fi - Apple Support


Mar 15, 2018 8:12 AM

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Question: WiFi