Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pics taken on iPhone are always png

Suddenly my iPhone version 11.2.6 is taking all pics in PNG format. I checked that the Settings/Camera/Formats is set to most compatible

and that the Settings/Photos/Transfer to Mac or PC is set to automatic but am still seeing the photo properties once emailed to a PC as PNG.


This is proving an issue for me.


How can I ensure that the format the pic is taken is is JPG?


Thanks

Gerry

Posted on Mar 14, 2018 11:43 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2018 11:52 AM

Screenshots i.e pictures of the iPhone's screen, are taken in PNG format. It's a pretty universal format that all computers and most all devices understand and can display. There is no way to change this, and its always been this way.


What issues are you having with PNG exactly?


Photos taken with the Camera App, are in JPEG or HEIC, not PNG. There's no setting for PNG for those types of photos.

7 replies
Question marked as Top-ranking reply

Mar 14, 2018 11:52 AM in response to geraldfromcolumbus

Screenshots i.e pictures of the iPhone's screen, are taken in PNG format. It's a pretty universal format that all computers and most all devices understand and can display. There is no way to change this, and its always been this way.


What issues are you having with PNG exactly?


Photos taken with the Camera App, are in JPEG or HEIC, not PNG. There's no setting for PNG for those types of photos.

Mar 14, 2018 12:44 PM in response to Phil0124

I am doing everything the way I always have.

Select the pic which puts that little blue checkmark in the pic.

Select the little square box with the little arrow sticking out at the top of the box.

Select Mail and my default client for outgoing email is a defined Yahoo.com email address.


Windows laptop, right click on the photo and select properties.

l

Pics taken on iPhone are always png

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.