Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My App Store does not work as well as the iTunes Store on the screen is displayed Connection Failure and I just can not go into them

My App Store does not work as well as the iTunes Store on the screen is displayed Connection Failure and I just can not go into them

Posted on Mar 14, 2018 12:27 PM

Reply
Question marked as Best reply

Posted on Mar 15, 2018 12:32 PM

Hello vlad50,

Thanks for using Apple Support Communities.

It sounds like you're experiencing connection issues when trying to access the iTunes Store and App Store. I'd be happy to help. To start, I suggest checking out the steps in the following article:

If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support
Regards.

1 reply
Question marked as Best reply

Mar 15, 2018 12:32 PM in response to vlad50

Hello vlad50,

Thanks for using Apple Support Communities.

It sounds like you're experiencing connection issues when trying to access the iTunes Store and App Store. I'd be happy to help. To start, I suggest checking out the steps in the following article:

If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support
Regards.

My App Store does not work as well as the iTunes Store on the screen is displayed Connection Failure and I just can not go into them

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.