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Question: Apple ID is old email I can't access

My Apple ID is an email address that I no longer have access to, so I can't get an access code emailed to me. And I have no idea what the PW is for it on the Apple site. How can I update my account if I can't access that old email address? I have answered the security questions, but the system keeps wanting to send an email to the old address.


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Mar 14, 2018 1:28 PM in response to bruces63 In response to bruces63

Apple ID Name Change


What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

Mar 14, 2018 1:28 PM

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Question: Apple ID is old email I can't access