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Where are recent transactions? NOT under my account, subscriptions or purchases.

Bank emailed me to say my apple iTunes bills were unusually higher than past months all year. I cannot find my transaction HISTORY within my Apple Account, which 5 times I had to sign into. Only my 2 regular subscriptions show, nothing in purchases.

MacBook Air, Mac OS X (10.5.5), 13", 1st generation, OS X

Posted on Mar 14, 2018 10:23 PM

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Posted on Mar 14, 2018 10:28 PM

See your purchase history in the iTunes Store on a Mac or PC - http://support.apple.com/HT204088 - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.


If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - https://support.apple.com/HT201382 - "Before you contact Apple to request a refund for a charge you don't recognize"...


If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a statement for a card you alone control, contact your bank or card company about card fraud. Apple does not handle that.


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.

1 reply
Question marked as Best reply

Mar 14, 2018 10:28 PM in response to rockingD2

See your purchase history in the iTunes Store on a Mac or PC - http://support.apple.com/HT204088 - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.


If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - https://support.apple.com/HT201382 - "Before you contact Apple to request a refund for a charge you don't recognize"...


If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a statement for a card you alone control, contact your bank or card company about card fraud. Apple does not handle that.


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.

Where are recent transactions? NOT under my account, subscriptions or purchases.

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